Channel Management Head

Hello Future Channel Management Head,

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage and strong ethics. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

• Channel Strategic Planning and Implementation - Developing and executing the overall channel strategy and business plan, aligning with the bank's overall corporate banking goals. Specifically for the bank’s host-to-host and API channl.
• Channel Optimization - Improving the efficiency and effectiveness of the channel
• Customer Relationship Management - Building and maintaining strong relationships with corporate clients, ensuring high levels of customer satisfaction and loyalty.
• Performance Management - Monitoring channel performance, setting targets, and implementing strategies to achieve growth and profitability.
• Risk Management - Ensuring compliance with all relevant policies, procedures, and regulations within the channel management function.
• Team Leadership - Providing leadership and guidance to the channel management team, fostering a culture of collaboration and high performance.
• Innovation and Improvement - Identifying opportunities for innovation and improvement in channel processes and customer experience.

• Experience - A minimum of 8-10 years of experience in the banking industry, with a significant portion in corporate banking, channel management, and sales.
• Qualifications - A relevant degree (e.g., BCom, MBA) and potentially a post-graduate qualification in digital transformation
• Technical Skills - Strong understanding of banking products, digital channels, and relevant technologies.
• Leadership Skills - Proven ability to lead and motivate teams, drive performance, and manage stakeholders.
• Business Acumen - Deep understanding of the corporate banking market, including key drivers, trends, and competitive landscape.
• Communication Skills - Excellent communication and interpersonal skills, with the ability to effectively communicate with internal and external stakeholders.
• Regulatory Knowledge - Familiarity with relevant banking regulations, policies, and procedures.
• Risk Awareness - Strong understanding of operational risk and the ability to implement effective risk management strategies.

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate

25/07/25