Key Responsibility Areas:
- Lead change and build a stronger quality culture
- Lead daily quality operations and oversee the QC inspection teams
- Ensure all products meet internal standards and customer expectations
- Drive and implement our Quality Improvement Project
- Reduce rework and returns by identifying root causes and leading corrective action
- Develop KPI’s and reporting systems to monitor and improve quality performance
- Collaborate with production, engineering, and planning teams to solve problems and innovate
- Strengthen traceability, inspection protocols, and audit readiness
- Train and coach staff to foster a culture of accountability and continuous improvement
Experience and Qualification:
- 5-8 Years of QC/QA experience in Furniture/Upholstery or Manufacturing
- A degree or diploma in Quality Management, Industrial Engineering, or similar
- Strong knowledge of LEAN quality systems, defect analysis, and inspection processes
- Strong leadership experience managing teams and improvement projects
- Experience with ERP systems and solid reporting skills (Advanced EXCEL, KPI’s, Dashboards)
- An eye for detail, a hands-on attitude, and strong communication skills
Skills:
- First-Pass Yield (FPY) improvement
- Reduction in rework, scrap, and customer complaints
- Timely implementation of corrective actions and preventative systems
- Increased QC team performance and training completion
- Audit readiness and overall quality performance metric
Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 and any amendments hereto.
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Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?