CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

Key Responsibilities May Include:

• Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
• Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.
• Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
• Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
• Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.
• Oversee the annual audit process, ensuring compliance with CHEP’s policies and recovering any outstanding equipment fees.
• Lead initiatives aimed at reducing transport costs and improving supply chain efficiency, driving value for customers and optimizing operational processes.
• Support the integration of sustainability initiatives with customers, contributing to CHEP’s broader corporate social responsibility objectives.

Are you passionate about driving growth and building lasting customer relationships in the agricultural sector? CHEP is looking for a dynamic Business Manager – Agriculture to lead customer engagement and commercial growth in the Citrusdal Region. This role is ideal for someone passionate about building and maintaining strong relationships, driving growth, and delivering value-driven solutions aligned with CHEP’s business objectives to our agricultural partners.

If you thrive in a collaborative environment and have a strong commercial mindset, we’d love to hear from you!

Key Focus Areas:

• Manage a portfolio of agricultural customers to drive growth, satisfaction, and retention.

• Serve as the primary customer liaison, ensuring needs are met and solutions are aligned with CHEP’s business objectives.

• Collaborate cross-functionally to implement tailored strategies that enhance customer experience and operational efficiency.

• Lead initiatives in pricing, expansion, sustainability, and supply chain optimization.

Ideal Candidate Profile:

• 5-7 years' Sales, Key Account or customer management experience

• Relevant National Diploma/ Bachelor's Degree

• Strong commercial acumen and customer relationship management experience.

• Proven ability to identify growth opportunities and lead strategic projects.

• Excellent communication, negotiation, and problem-solving skills.

• Experience in agriculture or supply chain sectors is advantageous.

Remote Type

Hybrid Remote

Skills to succeed in the role

Account Management, Active Learning, Adaptability, Asset Management, Communication, Cross-Functional Work, Curiosity, Customer Retentions, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Negotiation, Partnership Development, Problem Solving, Process Improvements, Relationship Management, Revenue Growth, Solutions Development, Stakeholder Engagement, Strategic Planning, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.