Company Description
Company Description
At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.
Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.
Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).
Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Job Description
A support resource team in delivery of standardised aspects of services to internal business especially on:
- Processing of Business Relationship cases for firm and individual business relationships.
- Reviewing of Business Relationship cases for firm and individual business relationships.
- Other ad-hoc tasks.
- To ensure that all BRMS cases contain the required BRMS documentation that is properly completed
- To ensure that all BRMS cases are completed accurately
- To ensure that all BRMS cases meet the requirements in respect of layout and neatness
- To ensure that all BRMS cases have sufficient, relevant and reliable information to be able to conclude on them
- To ensure that all BRMS cases requiring escalation has been escalated and that the outcome of the escalation has been received.
- To ensure that all BRMS cases are reviewed and validated before circulated
- To ensure tracking of all correspondence to cases
- To ensure that all BRMS cases are finalised and concluded on and all applicable people informed and notified.
- To ensure that all BRMS cases are completed in a timely manner (i.e. within 2 to 7 days)
- To ensure that outstanding information is continuously followed up on in order to finalise a case
- To provide assistance to other team members
- To ensure that outstanding information is continuously followed up on in order to finalise a case
- To ensure that for a team as a whole, BRMS cases are completed in a timely manner (i.e. within 2 to 7 days)
- • Assist in ensuring that all statuses are monitored and followed up
- • Assisting in areas where Risk Analysts require training
- • To demonstrate a broader understanding of how BRMS cases impact the firm’s products and services
- • To display an appropriate level of knowledge and understanding of the firm’s products and services
- • To ensure that quality of BRMS cases performed is maintained
- Proper monitoring of mailbox requests and assigning of mails to correct individuals timeously
- To ensure that emails allocated have been appropriately dealt with
- Regular communication with management when problem areas are identified, and keep management updated
- Communicate with team and management when uncertain
- Ability to communicate with Deloitte employees with less assistance from superiors.
- Assist with general tasks on BRMS cases
- Assist with additional tasks that may be delegated in an efficient, appropriate and effective manner
- Ability to deal with more complex cases with less assistance from superiors
Qualifications
Minimum Experience and Qualifications
- 3 x Year National Diploma/Degree
- 3-4 years' experience within the function/area or similar
- Good understanding of risk and independence aspects affecting the audit environment.
- Advance Knowledge of Company Structures
- General knowledge of “conflict of interest”/” potential conflicts” from a business perspective relating to third parties/business partners
- Working experience in a role with exposure to risk management / due diligence
- Some knowledge of the regulatory bodies (IFAC(IESBA)/SEC/PCAOB etc.)
- Computer literacy- Microsoft Office, Outlook, Excel and Word.
Desired Experience and Qualifications
- A degree in commercial/business, compliance or risk qualification or similar
- 4 years’ experience within the function or similar
- Display an appropriate level of understanding and knowledge of the Deloitte Policy Manual 1430 (Potential Conflicts); application of the Deloitte Policy Manual 1420 on Independence; DPM 1560 on Business Relationship Acceptance and Continuance; DPM1800 (Directorships), DPM1920 (Professional Services: Trustee and Executor Appointments) and any other applicable policies.
- Display an appropriate level and knowledge of business relationship checks for all business units/service lines of the firm and the different requirements for each.
- Ability to deal with more complex cases with less assistance from superiors.
Additional Information
Technical Capabilities
- Basic technical knowledge in specific functional area
- Basic financial knowledge
- Basic research skills
- Basic analytical, problem solving and critical thinking skills.
Behavioural Capabilities
- Good communication skills, both written and verbal
- Ability to work well in a team environment.
- Good time management skills
- Good interpersonal and relationship building skills.
- Focus on quality and risk.
- Desire to develop self.
- Client delivery focus
- Adaptable
- Problem solving ability.
- Basic business acumen
- Critical and logical thinker with an analytical approach in evaluating different business scenarios/outcomes and resolve issues.
- Must be a self-starter and be able to work with minimal supervision.
- Attention to detail and excellent data entry skills.
- Excellent verbal and written business communication skills. Willingness to interface with senior management and staff locally and globally.
- Good sense of urgency/prioritization and know when to seek guidance.
- Reliable and punctual
- Team player, able to meet deadlines and work under pressure.
- Accountable
- Strong personal attributes relating to discipline, meticulous attention to detail, assertiveness, change and getting things done.
- Ability to work in a fast-paced, dynamic and results-driven environment, and an ability to work under pressure, coupled with strong conflict management and negotiation and influencing skills.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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