Responsibilities:
Migration and Integration Role:
- Engage strategically with customer business and technical partner functions, providing guidance on data operations specific to migration, integration, and customer master data management.
- Evaluate customer requirements related to data and business migration, business integration, business reporting, field force structure, and territory alignment.
- Manage the customer master data linking process as part of the Data Migration process.
- Collaborate closely with Data Management and QA Heads of Departments (HODs) based on instructions from the Data Integration (DI) Manager and Key Account Manager (KAM).
- Communicate estimated delivery timelines to customers.
- Deliver files to customers along with relevant statistics.
- Support the linking of customer master data to IQVIA/Medpages unique identifiers.
- Conduct in-depth reviews of system functional specifications or provide IQVIA/Medpages -driven functional specifications.
- Plan and coordinate daily activities related to data integration to enhance operational effectiveness for customers.
- Assist with project plan preparation and manage projects to successful and timely completion.
- Provide IT-developed and approved quotes for all integration jobs and ensure timely invoicing.
- Ensure testing and validation processes are in place for all data files/formats to meet customer specifications.
- Review, QA, and provide final sign-off on all new file formats.
- Liaise with the IQVIA/Medpages contracts manager to ensure Third-Party Agreements and NDAs are in place for all customer vendors assisting with data integration.
- Identify new business opportunities and participate in sales activities to contribute to company growth.
Business Analyst (Reporting):
- Run data analytics regarding IQVIA/Medpages statistics and Data Quality and Completeness for customers, Sales, Contracts, and Finance as ad hoc reporting.
- Generate ad hoc reports for external customers, primarily using Qlik and PowerBI.
General:
- Undertake general administrative duties as required by the business.
- Manage tasks and calls on CRM and IT applications, ensuring due dates are met and tasks are effectively prioritized.
- Efficiently use all IQVIA/Medpages and IQVIA applications and systems as per company standards.
Qualifications and Experience:
- Minimum 3 years of relevant qualifications.
- Minimum 5 years of relevant working experience.
- Solid project management skills and client influencing and relationship-building skills.
- Ability to work effectively with others across the organization to accomplish team goals.
- Demonstrated analytical problem-solving capability with both systems and workflows.
- High attention to detail with strong written and verbal communication skills.
- Proficiency in CRM systems and MS Office applications.
- Good knowledge of different BI Reporting tools to assist customers with reporting solutions.
- Experience in analytics, data science, or other quantitative domains.
- Strong communicator with an orientation towards impact, comfortable working cross-functionally and independently.
- Excellent presentation, communication, and client influencing skills.
- Experienced with Business Intelligence tools (e.g., Qlik and PowerBI).
- Hands-on experience with experimentation, including design, implementation, and methodologies for analysing and interpreting results to stakeholders.
- Flexibility and a champion of change.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com