Responsibilities:
Be in touch with the latest mobile/ technology
Manage assets
Deliver and maintain a great customer brand experience
Grow cellular sales turnover
Drive high operational standards
Implement visual display principles
Ensure effective administration management (process)
Qualifications:
A Grade 12 qualification
Retail cellular experience (essential)
Skills:
Knowledge of a variety of mobile products
Ability to work flexible hours in the ever-changing retail environment
A customer-centric attitude and approach
A passion for excellent Customer services and sales environment
Be computer literate
Have a preference to with work admin
The ability to communicate and persuade effectively at all levels
Ability to show initiative and be resourceful
Ability to source and implement effective solutions in a fast-paced environment
Customer Service Delivery
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Competencies and behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?