Responsibilities:
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Be in touch with the latest mobile/ technology
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Manage assets
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Deliver and maintain a great customer brand experience
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Grow cellular sales turnover
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Drive high operational standards
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Implement visual display principles
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Ensure effective administration management (process)
Qualifications:
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A Grade 12 qualification
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Retail cellular experience (essential)
Skills:
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Knowledge of a variety of mobile products
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Ability to work flexible hours in the ever-changing retail environment
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A customer-centric attitude and approach
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A passion for excellent Customer services and sales environment
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Be computer literate
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Have a preference to with work admin
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The ability to communicate and persuade effectively at all levels
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Ability to show initiative and be resourceful
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Ability to source and implement effective solutions in a fast-paced environment
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Customer Service Delivery
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Strategic Sales Planning
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Managing the Sales Process
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Customer Value Management
Competencies and behaviours for success:
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Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
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Effectively building formal and informal relationship networks inside and outside the organization.
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Building strong customer relationships and delivering customer-centric solutions.
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Making good and timely decisions that keep the organization moving forward.
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Anticipating and adopting innovations in business-building digital and technology applications.
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Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
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Making good and timely decisions that keep the organization moving forward.
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Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
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Good verbal/ written communication skills and good organisational skills
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Strong organizational and planning skills
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The ability to multi-task in a fast-paced environment
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The ability to work independently
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The ability to take initiative
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A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.