Responsibilities
- Identifying leads’ needs to make more new activations
- Brief product/service walkthrough and presentation to potential customers based on their needs
- Working with objections, prevented to get started and express helping on how to start trading to secure a successful activation
- Securing a commitment from the customer to begin using our products or services
- Keeping track of customer interactions and updating the company’s customer relationship management (CRM) system with relevant information
- Receiving training on the company’s products, services, and processes skills outside of work (e.g reading books, useful blogs)
- Reaching KPI targets set by the manager. Desire to exceed targets
Requirements
- 1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plus
- Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development
- Understanding of local characteristics for countries in MENA region
- Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients
- High level of integrity and dependability
- Ability to work in a high-pressure and fast-moving global and multi-language environment
- Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus
- Fluent proficiency in English and Nigerian dialect
Will be a plus
- Additional languages
We offer
- 15 paid vacation days per year
- 10 paid sick leave days per year
- 10 Public holidays
- Medical budget
- Opportunity to work remotely
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)