JOB DESCRIPTION:
The Shopfitting & Dispatch Supervisor is responsible for overseeing both the installation and fitting of fixtures, fittings, and equipment, as well as managing the daily operations of the dispatch division. This dual-role involves coordinating teams, ensuring projects and deliveries are completed efficiently, and maintaining the highest standards of quality and safety. The role requires collaboration with project managers, clients, and other stakeholders to meet specifications and operational goals.
ROLE & RESPONSIBILITIES:
Project Supervision:
- Oversee and coordinate shopfitting projects, ensuring that all work is carried out according to project plans, specifications, and timelines.
- Supervise daily dispatch activities to ensure deliveries are completed on schedule and to client satisfaction.
- Monitor progress, identify and address issues promptly, and adjust schedules as necessary.
- Liaise with store managers to notify them of scheduled deliveries & installations.
Team Management:
- Supervise, train, and mentor shopfitting and dispatch teams, providing clear direction and support.
- Assign tasks and responsibilities to team members based on their skills and experience.
- Conduct regular team meetings to discuss progress, address issues, and plan upcoming work.
- Evaluate team performance and provide constructive feedback for improvement.
Quality Control:
- Ensure all shopfitting and dispatch work meets the highest quality standards and adheres to specifications.
- Conduct regular inspections and quality checks for shopfitting projects and finished goods in the warehouse.
- Identify and address quality issues or defects promptly, implementing continuous improvement initiatives.
Health and Safety:
- Ensure compliance with health and safety regulations across all shopfitting and dispatch operations.
- Promote a culture of safety by conducting regular briefings.
- Maintain clean and safe work environments for all team members.
Resource Management:
- Manage and allocate resources, including equipment, consumables, and labor, to ensure efficiency.
- Oversee inventory of equipment, ensuring stock is cleaned, wrapped, and stored properly. Conduct routine stock takes and maintain full control of all stock movements to ensure accuracy and efficiency.
- Conduct monthly stock takes and reconcile all stock movements through precise documentation and controls.
Client Liaison:
- Communicate regularly on site groups to provide updates on progress.
- Ensure all client specifications and requirements are met, building and maintaining positive relationships.
Administrative Duties:
- Maintain accurate and up-to-date records, including delivery notes, invoices, stocklogs, toolbox checks, casual attendance, production trackers, and vehicle maintenance reports.
- Identify opportunities for process improvement and implement changes to enhance efficiency.
- Monitor compliance with company policies and ensure proper documentation of all activities.
Problem Solving:
- Identify and resolve challenges that arise during shopfitting and dispatch operations.
- Implement solutions to improve efficiency, quality, and safety.
- Provide technical support and guidance to team members as needed.
A successful Shopfitting & Dispatch Supervisor should possess strong leadership, organizational, and problem-solving skills. They must be able to manage multiple projects simultaneously, work effectively with a wide range of stakeholders, and uphold the highest standards of quality and safety.
Job Type: Full-time
Pay: R15 000,00 - R17 000,00 per month
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Application Deadline: 2025/09/08