Email Marketing Quality Assurance Intern

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at Impact:

We are looking for a detail-oriented and enthusiastic Email Marketing Quality Assurance (QA) Intern to join our Marketplace team. This is a fantastic opportunity to gain hands-on experience in growth marketing operations, learn how to ensure high-quality email execution, and support impactful campaigns across the customer lifecycle.

As an Email Marketing QA Intern, you will play a critical role in helping us deliver polished and error-free email communications to our audience. You’ll work closely with the Growth Email Team, designers, and developers to review email content, test rendering across devices and platforms, and ensure accessibility and functionality meet our brand standards.

This is a paid 6-month internship with the potential to transition into a full-time position based on performance, team needs, and mutual interest.

What You'll Do:

• Conduct pre-send testing of email campaigns, ensuring all links, images, personalization tokens, subject lines, and copy are accurate and functional

• Use Litmus to test email rendering across different devices, browsers, and email clients

• Review email templates for formatting issues, typos, broken code, and compliance with brand and accessibility guidelines

• Collaborate with designers and developers to identify and resolve visual or functional issues

• Maintain QA documentation and checklists to ensure consistency across campaigns

• Assist with test sends and version control during campaign reviews

• Support the Growth Email team with additional email production tasks as needed

• Best practices for email marketing QA and production

• Use industry tools like Litmus, and enterprise ESPs

• Hands-on exposure to accessibility standards (WCAG), segmentation, and dynamic content

• Real-world experience collaborating with creative, technical, and strategic growth teams

What You Have:

• Currently pursuing a degree or recently graduated in Marketing, Communications, Digital Media, or a related field

• Strong attention to detail and a passion for getting things right

• Basic understanding of email marketing principles and tools

• Familiarity with HTML/CSS is a plus (not required)

• Organized, methodical, and able to work on multiple projects simultaneously

• Comfortable working in a fast-paced environment with tight deadlines

• Experience with ESPs (e.g., Marketo, HubSpot, Mailchimp, Salesforce Marketing Cloud) is a plus

Nice to have:

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks for interns:

• Casual work environment, including hybrid work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CP1