We are looking for a Field Sales Team Leader to join our Field Sales team; as we scale up and drive digital and financial inclusion across our markets.
You will lead and manage a dynamic team of 10-20 field sales agents, driving sales performance while developing talent and implementing strategic initiatives to expand our market reach in the Mpumalanga region. As a servant leader, you will coach, motivate, and empower your team to achieve exceptional results while maintaining the highest standards of integrity and customer service.
About Us
As a Field Sales Team Leader at M-KOPA, you will be at the forefront of our mission to provide financial inclusion to underserved communities. You will lead a high-performing team of sales agents, taking full ownership of recruitment, training, and performance management. Your role is crucial in expanding our customer base while ensuring each team member develops the skills and confidence needed to succeed in the field.
You will be responsible for developing and implementing creative sales strategies that drive results while maintaining our commitment to ethical business practices. This includes conducting daily performance reviews, providing real-time coaching, and offering emotional support during challenging periods. Your leadership will directly impact both individual agent success and overall regional performance, making this role essential to our continued growth across African markets.
Expertise
We are looking for a street-smart leader who can read situations quickly and build authentic relationships with both team members and customers. You must be self-motivated with a hunger for growth and results, comfortable working in a fast-paced environment where daily performance metrics drive decision-making.
Essential requirements include proven experience in team leadership, preferably managing 8-25 sales professionals, with a track record of successful recruitment and talent development. You should demonstrate absolute integrity and trustworthiness in all business dealings, as you'll be handling sensitive customer information and managing team performance data.
We expect you to excel at strategic thinking and creative problem-solving, developing innovative approaches to overcome market challenges while maintaining compliance with company policies. Experience with daily reporting systems, conducting effective team meetings, and documenting outcomes for continuous improvement is essential.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.