Job Description
Develop and implement fraud detection and prevention strategies and practices by using fraud trend insights within the fraud community to effectively and proactively detect fraud incidents Manage team resources by providing clarity and direction in the interpretation of fraud prevention and detection practices to reduce further losses
Hello Future Fraud Investigations manager
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Manage criminal cases of various complexities with law enforcement agencies
- Manage the operational execution of the investigation strategy as well as investigation projects related to duress investigations and organised crime
- Developing and implementing the appropriate reports and reporting mechanisms to ensure that crime is proactively identified, tracked and monitored
- Lead and coordinate organised crime related investigations (including duress incidents) through root cause analysis in collaboration with SAPS to identify people of interest
- Drive the investigation of priority cases by overseeing the gathering and analysis of evidence, conducting interviews, writing affidavits/statements and document findings using standardised investigative techniques
- Participate in the formulation of strategies and operational plans to promote optimal utilisation of resources in an effort to prevent and detect external threats
- Report and present on organised crime and duress incident trends to keep Management abreast of crime trends and operations
- Provide support to Law enforcement and FNB customers with duress investigations
- Optimally utilise fraud investigation tools
- Report investigation findings to Management
- Regularly update internal and external stake holders on the progress on investigations
- Actively share information and provide SME input
You will be an ideal candidate if you:
- Have a bachelor’s degree in forensic Investigation, law, criminology, or similar qualification
- Able to Lead and manage team of investigators
- Able to liaise with stakeholders at all levels of the Organisation (internally, industry and law enforcement agencies)
- Are a Certified Fraud Examiner (CFE)
- Have training in forensic investigations and prevention and handling of duress incidents
- Have 5-7 years’ experience in combatting and investigation of bank related and violent crimes
- Have 2 years’ experience in handling and investigation of duress incidents
- Have 2 years’ experience in a management role
- Have experience in developing and implementing detecting, preventing and investigation plans on investigation projects, monitoring and reporting relating to organised crime and duress incidents
- Pass the relevant psychometric assessment
- Have a law enforcement background which will be an advantage
You will have access to:
- Opportunities to network and collaborate
- Relevant tools to execute your responsibilities
- Challenging work environment
We can be a match if you are:
- Able to share and impart knowledge of FNB fraud investigation, prevention and detection practices to team members and colleagues
- Able to lead participation in specialist practice forums to share information and insights
- Reviewing transaction data to detect fraud, cyber enabled crimes, bribery and corruption or money illicit financial trends to support investigations
- Able manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry
- Able to deliver exceptional service that exceeds customers’ expectations
- Able to evaluate the efficiency and effectiveness of delivery in fraud investigations
- Willing to work shifts
- Proficient in MS Office
- Able to prioritise effectively and accept responsibility
- Able to work under pressure
- Able to work independently and as part of a team
- Able to pay attention to detail
Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
29/08/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.