Job Advert Summary
Eduvos is looking to employ the services of a Higher Education Consultant to sell our Corporate and Short Courses to be based at our Tygervalley campus.
Meaning of Eduvos
The word Eduvos comes from the concept of your education. The “Edu” part of Eduvos talks about education and taking custodianship and responsibility. The “Vos” part of Eduvos talks about you, yourself, and your best self. The combination of Edu and Vos talks about taking responsibility for your education and making the best choice for yourself. Your education is your future.
Scope and scale
Eduvos is one of South Africa’s largest independent private higher education institutions with 12 campuses across the country and many international students. Eduvos offers 27 degrees in humanities, arts, business, science and law. We offer Bachelors Degrees, Honours Degrees, Higher Certificates and Pre-degree programmes that enable access to education.
Eduvos educational philosophy
Our educators believe in building skills for the future and enabling students to take up careers in a volatile, uncertain, chaotic, and ambiguous world. Our education is designed to create a deep understanding of an area, supporting skills development through practical application, and challenging thinking to allow for adaptation to new possibilities.
Type of position: Permanent
Location: Tygervalley
Description:
A Higher Education Consultant provides guidance, expertise, and tailored solutions to prospective students and organisations. The Higher Education Consultant is responsible for fostering relationships, identifying client needs, and presenting solutions to enhance educational offerings. By collaborating with consultants and institutions, they ensure that the services provided align with market demands and client expectations, ultimately driving growth and fostering long-term partnerships.
Working conditions:
- Mostly office based on a campus
- Must be able to travel locally
- Valid driver’s license and own transport is essential
- Able to work some weekends and some evenings
Minimum Requirements
Minimum qualification:
Relevant undergraduate degree such as commerce, education, social sciences or marketing
Experience:
- At least two years’ sales experience with a proven track record
- Higher education experience will be advantageous
- 2-year teaching exposure will be advantageous
- At least 2 years account management/ customer relationship experience
Other requirements:
- Must be able to travel locally.
- Valid driver’s license and own transport is essential.
Duties and Responsibilities
Accountabilities:
As an HEC, you will be accountable for:
Qualifying transfer calls on Short Course leads
- Volumes: number of transfer calls made to short course leads.
- Quality: assessment of call effectiveness, including professionalism and client satisfaction.
- Duration: average duration of calls measured to ensure adequate time is spent addressing client needs.
- Outcome: percentage of calls that result in conversion to the next phase.
Conversion Metrics
- Conversion Rate: Percentage of leads that proceed to the application phase.
- Number of Applications: Total applications generated from initial consultations or outreach.
- Application to Enrolment Conversion: Percentage of applications that result in confirmed enrolments. This includes nurturing and interventions to guide students through the decision-making process.
Enrolment and Revenue
- Enrolment headcount: total number of students enrolled.
- Revenue: revenue generated from enrolments.
Sales Activities
- Core focus on short courses.
- Cross-mode/campus/qualification sale volumes: number of cross-mode sales, cross-campus enrolments, and qualifications sold.
- Performing sales activities: includes the number of calls, interviews conducted, events attended, and applications facilitated.
Product Knowledge and Systems Utilisation
- Level of product knowledge: measure of consultant expertise in educational offerings, assessed through testing or observations.
- Accuracy: precision in providing information and completing documentation.
- Completeness: ensuring all required data, forms, and processes are finalised.
- Timeous contacting: prompt response to digital leads.
- Systems utilisation: effective use of tools like LMS platforms, CRM, and data analytics software.
Required Qualifications and Experience
- Relevant undergraduate degree such as commerce, education, social sciences or marketing.
- At least two years’ sales experience with a proven track record.
- Proven experience in higher education administration, consulting, or a related role.
- In-depth understanding of higher education policies, accreditation standards, and global trends.
- Strong analytical, communication, and presentation skills.
- Proficiency in technology tools such as CRM systems and Excel.
Functional and Behavioural Competencies
Functional and technical competencies:
- Product knowledge (to be acquired after appointment)
- Well-developed MS office skills (Excel essential)
- Proven experience to manage and track daily, monthly and annual targets
Behavioural competencies:
Initiative and responsibility- - Acts on own initiative, makes things happen and accepts responsibility for the results.
- Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
- Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
- Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
- Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
- Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
- Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.