We are looking for a Hotel/B&B
PLEASE DO NOT CONTACT THE COMPANY TELEPHONICALLY
Responsibilities
Oversee operations in all hotel departments. This includes the laundry room, housekeeping, and the kitchen. Front desk operations such as guest check-in and check-out, room inventory. Oversee the maintenance and garden staff. Provide excellent customer service. Respond to guests' inquiries and requests in a timely and professional manner. .
Ensures Outstanding customer care at all times. Maintains a friendly, professional, cheerful and courteous demeanour at all times. Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
Ensures Front desk log book and hotel log book is always updated and acted upon. Ensures front desk supplies are stocked and computer equipment functioning properly. Performs other duties as assigned, requested or deemed necessary by management.The individual must be computer literate, have excellent communication and numeracy skills and is flexible. Please attached Cv and references with application
Must have experience relevant to the position
Only shortlisted candidates will be contacted
Job Type: Full-time
Application Deadline: 2025/038/20
Job Type: Full-time
Pay: R6 000,00 - R7 000,00 per month
Education:
- High School (matric) (Required)
License/Certification:
- Are you computer literate in micro-soft and Excel? (Required)
Work Location: In person