The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy into a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
Within SE&O, the Central Marketing Organization (CMO) inspires, acquires, and engages Microsoft customers & partners by driving integrated marketing strategy and plans to achieve business growth objectives. CMO accelerates the region’s growth agenda by driving customer centric, digitally connected integrated marketing plans aligned to global Marketing strategy and standardized marketing engines. CMO drives connected customer experiences and data driven storytelling, creating Microsoft brand love, and enabling sellers to deliver revenue.
We are looking for a highly motivated Integrated Marketing Manager, responsible for all CSA CMO activities in the Republic of South Africa.
The Integrated Marketing Manager (IMM) leads integrated marketing strategies and plans leveraging and scaling global and regional go-to-market approaches and augmenting with local activities to deliver customer experiences that drive business outcomes (including customer acquisition, nurture and consumption). You will be known as the marketing expert cross solution areas, using data and insights to ensure positioning and messaging is clear, distinctive and differentiated by audience and educates our customers on how they can achieve more with Microsoft products. You are an evangelist of marketing transformation, responsible for landing the cutting-edge marketing innovations being developed at Microsoft for your region. You will have the opportunity to develop your leadership skills advising Sales and Marketing leaders on marketing strategy. As a strong advocate for connected sales and marketing, you will partner with the senior leaders in the Republic of South Africa across Sales and Marketing, helping the stakeholders understand the impact marketing is driving and inspiring sellers to take action on marketing signals. You will work with Integrated Marketers and Marketers across EMEA and as part of your CSA community, contributing to learnings and optimization by leveraging and sharing best practices and providing feedback on learnings from your region.
This role requires an ability to operate in a fast-paced environment and often at times ambiguous. The ideal candidate will operate with a growth mindset, embrace change when it arises (agility and flexibility are key), and at times will be asked to step outside of their role swim lane to work on projects aligned to the areas of greatest need and impact. For e.g. AI Tours, strategic programs etc.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Integrated Marketing Planning: You will define the local solution area marketing plan that leverages regional strategy, execution frameworks and marketing technology to drive business priorities via local marketing engines (e.g., digital, social, email, events). You align marketing tactics to marketing objectives (e.g., acquisition, nurture, re-engagement) focused on outcomes and relevant metrics. Bringing deep knowledge about the local market and expertise to the marketing plan. You will collaborate with regional stakeholders to align the local Marketing plan to strategy, capabilities, and engines. You will embrace and land the EMEA regional scale programs with impact in your market and ensure local business priorities are being addressed in your marketing plan. You will gather and share internal and external feedback about the quality of the plan.
- Integrated Marketing Execution: You will develop, land and optimize the solution area marketing plan based on insights from customer targeting, segmentation tools and various metrics and local-market knowledge, continually updating and improving customer experiences (e.g., optimizing segments, spend, performance, improving digital channels). You ensure all plans adhere to critical company policies such as privacy, accessibility, compliance and brand.
- Data-Driven Decision Making and Performance Management: You embrace a data-driven marketing culture and will use data-driven insights leveraging available tools and dashboards to optimize marketing strategy and delivery. You evangelize the marketing impact in your subsidiary and provide recommendations back to the EMEA CSA team and Centre of Excellence teams for improvement. You inspire sellers and leaders to act on marketing signals and marketing data to build and progress pipeline. You proactively develop strategic responses based on data to specific market strengths, weaknesses, opportunities, threats, and/or trends.
- Budget Management –You are accountable for the solution area integrated marketing budget for your subsidiary, ensuring adherence to budget principles, quarterly seasonality spend guidelines and compliance standards.
Qualifications
Required Qualifications:
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND integrated marketing (e.g., campaign planning and execution, digital marketing), event management, program management, marketing operations (including campaign reporting and analysis), or related work experience.
- Experience working in regional cross-functional teams, with a strong ability to coordinate efforts, manage dependencies, and align goals across diverse functions and cultures.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.