Integrations Engineer

We’re looking for an Integrations Engineer to help us extend Dotdigital and integrate it further with other platforms.

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

The Role: Dotdigital already has a wide variety of integrations, allowing our customers and partners to connect their own systems to Dotdigital. Whether those systems are CRM, e-commerce, or more, our off-the-shelf integrations offer powerful options for many customers. Our vision is to be able to say “yes”, any time a customer asks if we have an integration with their systems. Right now, we’ve built integrations with Google Sheets, Trustpilot, Yotpo and Eventbrite to name a few.

In this role, you’ll be working with other Integration Engineers, as well as Product Managers and QA Engineers to design and build workflows using a marketing leading IPaaS platform. Using this low-code design system, you’ll be rapidly iterating and shipping integrations to help Dotdigital’s growing customer base get data in and out seamlessly. When Dotdigital’s API surface isn’t rich enough to support those integrations, you’ll be working with the team to extend APIs as appropriate.

About you

You’ve got plenty of experience working with SaaS platforms and you’re aware of their API capabilities. That experience has led you to have a great understanding of data models and how they vary between different software systems. You’re a fluid communicator - whether within your team, or with customers; and you’re a talented collaborator too, talking to the right people at the right time. You have experience putting yourself in the shoes of the customer, too, and you want to help build the right thing, not just anything. Ideally you’ll have some form of commercial programming or scripting experience.

Desirable skills

• Experience using scripting or programming languages
• Understanding of data modelling
• Awareness of efficient data storage and retrieval mechanisms
• Awareness of batch processing techniques and efficient API usage
• Good sense of initiative
• Experience working with Zapier, IFTT, Tray.io, ReTool or Microsoft's Power Platform
• Exposure to as many of the following as possible: REST, SOAP, GraphQL, JSON, XML and OAuth2

Why Us

Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.

Interview Process

• 15min Screening Call with Team Talent
• You’ll join a video call with two people from our engineering team and do a deep tech dive. We’ll discuss your previous projects, and work on a coding exercise together.We’ll have a final video interview, with at least one of our Group Engineering Managers involved. We really encourage questions during this phase, and we’re happy to discuss our tech stack, our current problems, our processes, or anything else that’s on your mind – nothing’s off limits.

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law