You will be part of the dynamic Research and Development team, where you’ll play a key role in testing, implementing, and optimizing innovative strategies aimed at enhancing client engagement, streamlining operations, and delivering impactful, data-driven results.

Main responsibilities
Engage with clients to test and evaluate strategies, including targeted campaigns.
Refine claims handling and customer interview techniques to boost satisfaction.
Test and optimise upselling tactics for the Prime Protect App.
Improve quote-to-conversion ratios and average premiums per client.
Deliver results that exceed current performance benchmarks to demonstrate the effectiveness of new tactics and strategies
Minimum requirements
Positive, self-motivated, and solution-driven individuals.
Strong communication, active listening, and problem-solving skills.
Creative thinkers who thrive in dynamic environments and collaborate effectively.

Qualifications & Experience

Matric and a completed degree (Honours is advantageous).
Fluent in English with excellent communication skills.
Experience in client engagement, strategy testing, or process improvement is a plus.

Ready to be part of a company that’s redefining what it means to care in the insurance world – Apply Today!