Job Description

Welcome to FNB Commercial Insurance based in Cape Town, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.

• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, and senior staff members.

• Manage existing customers and grow portfolio through policy changes and renewals.

• Resolve all customer queries efficiently, and within agreed timelines.

• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines.

• Maximise business portfolio cross sell opportunities and strengthen client relationships.

• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.

• Comply with governance in terms of legislative and audit requirements.

• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.

• Seek out regular performance feedback and put actions in place to improve and enhance performance.

• Identify activities to address own development gaps

• Create own personal development plan and review plan with team leader or manager.

• Keep abreast of learning opportunities, changing products and trends.

You will be an ideal candidate if you: 

• have obtained a DOFA statement – dated not longer than 3 months

• obtained a Finance related qualifications completed

• have Product specific training

• RE5 Certificate completed

• Certificates for CPD hours completed, for the 3 year cycle 

• Sales Broker/Underwriting experience with a Commercial Sales environment

You will have access to:

• Opportunities to network and collaborate

• A challenging working environment

• Opportunities to innovate 

We can be a match if you are:

• Adaptable and curious

• Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.