We are seeking a motivated and service-oriented Junior Front of House Manager to support our FOH operations and help deliver a consistently high-quality guest experience. This is a fantastic opportunity for someone with hospitality experience looking to take the next step into a leadership role.
As Junior FOH Manager, you will assist with supervising front-of-house staff, managing daily service, and ensuring guests are welcomed into a clean, efficient, and friendly environment. You’ll work closely with the FOH Manager and wider team to maintain service standards and contribute to the smooth running of the venue.
Key Responsibilities:
- Assist in overseeing day-to-day front-of-house operations, including customer service and hosting.
- Support the FOH Manager in supervising, training, and scheduling FOH staff.
- Lead by example to ensure guests receive attentive, friendly, and efficient service.
- Monitor the cleanliness and organization of FOH areas before and during service.
- Respond to guest inquiries and resolve minor issues promptly and professionally.
- Help manage reservations and walk-ins, ensuring smooth guest flow.
- Monitor FOH supply levels and communicate inventory needs.
- Ensure compliance with hygiene, health, and safety standards.
- Step into a shift lead role when required.
Qualifications:
- Previous experience in a front-of-house role within the hospitality industry.
- A genuine passion for hospitality and delivering excellent customer service.
- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn and grow in a leadership role.
- Ability to work in a fast-paced environment and stay calm under pressure.
- Familiarity with POS systems and daily operational procedures is an advantage.
- Professional presentation and conduct.
- Availability to work evenings, weekends, and holidays as needed.
If you have not heard from us in two weeks, please consider your application unsuccessful.
Job Type: Full-time
Ability to commute/relocate:
- Great Brak River, Western Cape 6525: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person