Introduction
Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.
Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit's inherent energy and commercial drive through our collaborative federated approach. Visit us at www.momentumgroupltd.co.za
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Ensure that recoverable amounts from third parties are pursued efficiently, legally, and ethically, contributing to loss ratio improvement and overall profitability.
Requirements
- Matric or equivalent
- FAIS accreditation or FAIS recognized qualification will be advantageous
- 1-3 years’ experience in Short Term Insurance
- 1-3 years’ experience in Legal Recoveries
Duties & Responsibilities
- Initiate and manage recovery actions against liable third parties post-claim settlement.
- Assesses allocated files for recovery possibilities and extensive liaison and negotiation with individuals, insurance companies and attorneys
- Handling admin related task generated from these actions and maintain an accurate record of recovery actions and financial outcomes. (reports, scanning, photographs, etc).
- Handling and resolving all queries and problems from clients and third parties
- Conduct all the above to the required performance and quality standards that are in place
- Payment of claims and invoices from service providers within specific turnaround times
Competencies
- Administration and organisational skills
- Good communication skills (verbal and written)
- Problem solving/initiative
- Negotiation skills
- Customer service oriented
- Deadline and results oriented
- Attention to detail