Job Title: Receptionist/Legal Secretary
This role involves serving as the primary point of contact for clients, visitors, and internal staff in a legal
environment, with responsibilities focused on administrative support and office coordination.
Key Responsibilities:
Front desk management includes greeting visitors, directing them to the appropriate person or
department, and maintaining a welcoming environment. Telephone and communication duties
encompass answering and transferring calls, taking messages, responding to emails, and handling
enquiries.
Scheduling tasks involve managing calendars, booking meetings, confirming appointments, and
arranging meeting rooms. Visitor and security protocols require signing in and out guests, issuing visitor
passes, and liaising with security as needed. Mail and deliveries entail receiving, sorting, and distributing
mail, couriers, and packages.
Office coordination includes keeping the reception area tidy, ordering office supplies, and coordinating
with service providers such as cleaners and maintenance. Customer service responsibilities involve
handling complaints or queries politely and efficiently while representing the organization professionally.
Administrative support for legal professionals includes maintaining and organizing legal documents,
drafting correspondence, managing schedules, and ensuring efficient execution of duties, including
liaising with Andersen Global when required. Compliance tasks cover all requirements under the
Financial Intelligence Centre Act (FICA) for clients.
Accounts and debtors management involves opening client files, preparing prebills and invoices, and
following up on debtors. Legal document preparation includes drafting contracts, agreements, pleadings,
notices, and other documents as required by legal professionals.
Client liaison serves as the first point of contact, managing communications and addressing queries
promptly. File management encompasses overseeing electronic and hard copy files, ensuring correct
filing, and maintaining a record-keeping system for client matters.
General office administration includes answering phones, filing, faxing, photocopying, ordering stationery,
and performing other administrative tasks as needed.
Key Competencies:
Communication, Compliance, Planning & Organising, Customer Relationship Management, Supporting
and Co-operating, Adapting and Coping
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/09/05