We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s External Communication function must therefore ensure the successful delivery in the context of:
- Rapidly changing ICT environment
- The geographic complexity of MTN’s footprint across Africa and the Middle East
- Macro-social and political climate intricacies of our operating environment
- Management of executive and local shareholder expectations across all 16 markets and aligning them to MTN’s plans and strategies
- Management of customer, supplier, and other stakeholder expectations through communication
- Fast-changing role of communications, with influencing factors that include social media, global economic slowdown, emerging stakeholder management etc.
- Dynamic and fast-changing organisational requirements
- Management of customer and stakeholder expectations across all 16 markets and aligning them to MTN’s strategy, objectives, and plans
- Internal organisational communication across a varied and deadline-driven corporate communications environment
- Need to continuously innovate the way business is conducted
- Growing pressure from stakeholders for disclosure and transparency