Medical Records Clerk (Remote)
Are you organized, detail-oriented, and motivated to play a vital role in the patient care journey? Do you thrive in a collaborative, patient-focused environment where your accuracy and efficiency have a direct impact on patient health outcomes? If so, NIVA Health invites you to join our mission-driven team as a Medical Records Clerk!
At NIVA Health, we are united by a shared purpose: helping people heal. Every day, our team supports patients with advanced wound care treatments, working tirelessly to advocate for their well-being and deliver timely, effective care. As a NIVA team member, you’ll embody our Core Values—Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity—while contributing to meaningful outcomes for patients and families.
In This Role, You’ll:
- Conduct thorough reviews of patient charts, ensuring all information is complete and accurate.
- Identify and follow up on any missing or incomplete documentation to support comprehensive care.
- Review clinical documentation for compliance, making sure all records are current before patient visits.
- Coordinate and schedule patient appointments, collaborating with providers to optimize clinical resources.
- Confirm appointments and provide patients with pre-appointment instructions.
- Accurately enter patient information and treatment details into EMR systems, ensuring records are organized and up-to-date.
- Retrieve and compile patient records from various sources as needed for care planning.
- Conduct follow-up calls with patients to confirm information, discuss treatment progress, and address questions.
- Facilitate timely, clear communication between patients, the wound care team, and other healthcare providers to support care coordination.
- Assist with administrative tasks and participate in team meetings—helping to drive continuous improvement and excellence in patient care.
- Always maintain patient confidentiality and adhere to HIPAA regulations.
You’re a Great Fit If You:
- Have strong attention to detail and accuracy in all aspects of your work.
- Demonstrate excellent organizational and time management skills.
- Communicate effectively with patients, providers, and teammates.
- Can work both independently and as part of a team.
- Bring compassion and a patient-centered spirit to all interactions.
- Are proficient in data entry, scheduling, and using Electronic Medical Record (EMR) systems.
- Embrace NIVA Health’s Core Values in your approach to service.
Bonus Points If You:
- Have previous experience working with electronic medical records or in a healthcare administrative setting.
- Are adept at coordinating across multiple departments and clinical teams.
- Are comfortable with high-volume, time-sensitive documentation.
Why Join Us?
NIVA Health values every team member and recognizes your contributions to patient healing and clinic success. Here, you’ll find purpose-driven work, supportive colleagues, and opportunities for personal and professional growth.
Pay: $1,500 per month
Work schedule: US Timezone (East Coast)
Job Type: Full-time
Pay: Up to R26 705,00 per month
Work Location: Remote