Listing reference: 020851
Listing status: Online
Apply by: 12 August 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
The Clicks Group is looking to bring in a new National Clinic Services Manager to work within the Healthcare Services department. The role is based at Clicks Head Office in Cape Town and will report into the Healthcare Services Manager.
Job description
Job Purpose:
To generate, develop, improve and implement a profitable business offering for clinics by developing new business opportunities in line with Clicks Healthcare strategy, by cultivating and managing internal, industry and government stakeholder relationships.
Job Objectives:
- To identify and develop new appropriate healthcare opportunities, services and business relationships, in line with the company’s health strategy, profitability expectations and legal requirements.
- To profitably manage the clinics, outside of operations, as a business by providing timeous reports on the progress and identifying and responding to trends.
- To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
- To manage the process of designing, developing and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
- To drive continuous business process improvements and implement projects to embed clinic services excellence, manage risk and ensure quality patient care.
- To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
- To drive integration between clinic services, dispensary and front shop operations.
- To lead, train and develop the Nursing Practitioners to ensure effective team development and delivery to meet business needs.
Minimum requirements
Education:
- Health related qualification (NP qualification, B.Pharm, QPB qualification, and other health related qualifications to be considered)
- Registered with SAPC
Job Experiance:
- 5 -10 years’ experience in a healthcare profession
- 2-3 years’ experience in a commercial business environment
- Management experience
Job Related Skills and Knowledge:
- Best Practice in nursing/clinic services in retail
- Financial and business acumen
- Business process
- Healthcare industry
- Negotiation skills
Competencies:
- Relating and Networking
- Persuading and Influencing
- Deciding and Initiating Action
- Entrepreneurial and Commercial Thinking
- Applying Expertise and Technology
- Analysing
- Planning and Organising
- Presenting and Communicating Information