Job description
Futurama, a premier retailer specializing in products for hunting and outdoor is seeking an experienced and dynamic Online Sales Executive. This senior role is critical to driving our online sales operations and ensuring seamless administrative management of sales processes. The ideal candidate will have a proven track record of success in online sales and a commitment to excellence in customer service.
At Futurama, we pride ourselves on offering outstanding customer service through expert advice. Our product categories include Night Vision, Shooting Optics, Sport Optics, Astronomy, Air Rifles, Renewable Energy, and more. We are looking for a diligent individual who embodies integrity and professionalism, ready to excel in a customer-centric role and demonstrates a keen interest in, or experience with, our product categories.
Position Overview:
Location:
Futurama HQ, Somerset West, Western Cape
Objective:
To drive online sales performance, manage all related administrative tasks, and deliver exceptional customer service, contributing to the overall growth and success of our online retail operations.
Key Responsibilities:
- Develop and implement strategic sales initiatives to boost online revenue.
- Oversee all administrative tasks related to sales, including order processing, customer inquiries, and after-sales service.
- Manage product listings, pricing, promotional activities, and inventory for the online store.
- Provide superior customer service by addressing queries, solving problems, and providing expert advice to ensure customer satisfaction.
- Collaborate with cross-functional teams to ensure a cohesive and seamless online customer journey.
- Monitor and analyze online sales metrics to identify growth opportunities and foster innovation.
- Stay abreast of e-commerce trends and best practices to drive continuous improvement.
- Participate in annual stock take and manage online inventory levels.
Qualifications:
- Minimum of 5 years of experience in online sales, with a successful track record of meeting and exceeding sales objectives.
- Extensive experience in e-commerce platforms and online retail environments.
- Background in any of the key categories we specialize in is highly advantageous.
- Matric certificate required; tertiary degree in Business, Marketing, or a related field is preferred.
- Proficiency in both English and Afrikaans.
- Exceptional verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- A keen interest in outdoor activities, from camping to hunting.
Company Benefits:
- Competitive compensation package, including a base salary and uncapped commissions (attached is the sliding scale on which commissions are based).
- An engaging and vibrant workplace culture.
- Opportunities for career advancement and personal development within a rapidly expanding organization.
Application Process:
Please submit your application, including a comprehensive resume and a recent photograph, to express your interest in joining our team. This position requires full-time commitment at the office itself, with hours spanning Monday to Friday (8:00 AM to 5:00 PM).
Starting salary will be R10,000 per month, with the potential for additional earnings through uncapped commission.
Location Requirements:
Candidates must be able to commute to Somerset West reliably or be willing to relocate before commencement of their contract.
We are excited about the possibility of adding a dedicated and enthusiastic professional to our team. Apply today to become part of our growing, innovative company.
Commission Structure:
0-300k : 0.5%
300k-500k : 1%
500k-750k : 1.5%
700k-infinite - 2%
Job Type: Full-time
Pay: R10 000,00 per month
Work Location: In person