Listing reference: woolw_001276
Listing status: Online
Apply by: 24 July 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Stores and Inventory
Location: Mosselbay
Contract: Permanent
EE position: No
Introduction
MAIN PURPOSE Ensure compliance and effective store operations to support the internal and external customers to achieve business strategy.
Job description
KEY OUTCOMES
- Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable
- Manage shrinkage and implement key in-store processes
- Ensure exceptional customer service at all touch points
- Drive and maintain legal compliance
- Manage equipment and the end-to-end stock movement processes in the store
- Drive sales and stock management to maximize business profitability
- Enforce and maintain store operational policies, procedures and processes
- Adhere to store processes
- Lead, develop and retain staff
KEY COMPETENCIES
- Planning and Organising
- Detail Orientation
- Customer Service Orientation
- Resilience
- Analytical Thinking
- Decision Making
Minimum requirements
- Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
- Retail and or Business Management Diploma would be advantages
- 2-5 years role experience as a Operations Department Manager in Retail
- Retail experience highly advantages
- Team Management would be advantages
- Leadership and Management experience would be advantageous
- Ability to work shifts that meet operational requirements