To promote and maintain the image of the company by effectively communicating with all callers, assuring that they are assisted and transferred to the correct staff member in an efficient and courteous manner and that any problems are handled effectively.
To operate as first point of contact for MTN. Provide administrative support across the organisation. Welcome guests and greet people who visit the business. Coordinate front-desk activities, including distributing correspondence and redirecting phone calls and contribute to the smooth operation of the business unit.