Partner - Bid.Enterprise Business Unit

Mission/ Core purpose of the Job:

The Bid Partner serves to ensure that the Company is a leader in the Telecommunications & ICT market by having a well-managed Bids portfolio that meet the demands of the Corporate (Business) market. This is achieved through effectively project managing all bids with the aim to enhance the chances of winning tenders. The candidate will work with teams to develop visually appealing and effective content outputs. This can include working on both a visual and a narrative level, where they break content into visually accessible chunks to aid readability and consistency. This can also include the highest level of graphic design skills and capability to include a consultancy-led preparation of information displayed in a graphical format.

The role supports business development by project managing the process and deliverables end-to-end, thereby ensuring a compliant, compelling, superior and consistent response that set MTN apart. 

Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job and the function.

Operational Planning/Process 

• Project manage bids with the aim to win tender contracts for all Tier 1 bids, for EBU, MNC, Group, Africa and OPCOs
• The Complex Bid Manager is to assist other OPCOs by managing bids where there is no capacity in the OPCOs
• The Complex Bid manager will share and impart knowledge based on best practise implemented at the central bid office, for standardization purpose
• Assessing the company’s ability to meet the requirements using internal and group resources to assist in the assessment
• Assess and document all risks associated with the bid, including technical and commercial risks
• The Complex Bid Manager runs the Bid as a Bid Project: with internal (BU and Group) resources, and External resources (third party vendors, partners etc.) on (RFP/RFI/RFQ) and Unsolicited Proposals 
• Responsible for project managing the bid resources to produce the required deliverables for the bid timeously. Thus, all tenders need to be submitted on time without missing deadlines.
• Manages all tender submissions on time – with no deadlines missed.
• Task allocation and project management of the bid process and review Bid requirements and allocate outputs required from third parties both internal and external
• Assessing the mandatory compliance requirements of the bid
• Assessing of the bid resources required and their availability 
• Identification of the source of skills and resource requirements for the Bid fulfilment, from MTN or from third parties 
• Ensuring that a bid plan (RACI) is in place for each bid managed
• Recording, analysing and managing issues, risks, changes and dependencies during the bid 
• Defining the structure and producing a Bid/Proposal and confirming that the proposal is deemed acceptable from the perspectives of Commercial, Sales, Procurement, Human Resources, Legal Commercial and Regulatory, Risk and Planning and that it is authorized at Bid approval. 
• Ensuring Business Review and Approval at each quality gate defined in the bid process

Bids 

• Manage all deliverables in each Bid to ensure that it is submitted on time 
• Ensure that all tenders are submitted with correct and up to date support documentation e.g. BEE certificates, Tax Clearance Certificates etc.
• Use the designed systems to store and archive all Bids, Tenders and RFP’s 
• Use up to-date info when submitting Bids and to verify regularly with the Bid Office Manager regarding the currency of Bid related collateral 
• To work with the Group resources to ensure successful submission of cross-country and MNC bids
• To apply and work according to the rules, processes and policies that have been designed for the Bid office
• To supply the Bid Office Manager with info required to compile all relevant Bid Office reports 
• To attend all relevant and identified key training 
• To perform post bid reviews

Reporting

• Responsible for updating the master bid report as well as Oracle Sales Cloud with the latest information for reporting purposes
• Weekly and monthly reporting on tender activities
• Recording, analysing and managing all issues, risks, changes and dependencies during the bid process requirements
• Perform post bid reviews for all bids managed

Quality Management and Improvement

• To coach, mentor and lead Bid Administrators/Bid Co-ordinators during bid projects
• Cross training (proactive delivery of cross training and actively seeking out cross training)
• Actively promoting Bid Management services
• Devising a successful strategy for winning bids including pinpointing the unique selling points of the organisation 
• Lead the Bid Strategy workshops to the development of win themes
• Assist in planning and managing the content and material resources to enhance bid response productivity 
• Prepare propositions for multinational bids and submit completed and high-quality bids to customers, on time and within budget to increase the chances of winning bids
• Coordinate and manage the development of compelling value propositions, to ensure that it resonates with customers and drive successful bids
• Drive best practice, continuous improvement and innovation on complex tenders
• Ensure services meet quality standards, and the alignment of these standards with customer requirements
• Escalating non delivery where necessary
• Proactive knowledge sharing and knowledge transfer
• Contribute to expansion and success of the Bid Office through the support of the Bid Office Manager
• Quality of Bid documentation to constantly adhere to standards 
• Support Bid Office Manager in suggesting improvements to and adherence to bid processes
• Contribute to building of and ease of access to Bid repository (of standard documents and templates) in support of Knowledge Management

1. Preferred Educational Requirements - minimum necessary, and not the ideal / preferred should be included

Matric plus. 3-year Degree / Diploma or related qualification in (Commerce/ Financial /Marketing / Communication/ Project Management/ Business Administration) 

• Minimum of 5 years’ experience in Information Communications Technology; with experience in supervising others
• Experience working in a medium to large organization
• Minimum 4 Years in Bid, Project or Resource Management
• Graphic Design Experience will be advantageous. 

• APMP Certification preferred
• Project Management 
• Basic networking and technical knowledge required
• Bid Office Management Processes
• PC literate (MS Word, Excel, Windows, PowerPoint)
• Expert Written Communications Skills
• Graphic Design Experience will be advantageous.