Description:
Perform physical cycle stock counts and verify to system stock on hand. Reconcile and investigate cause for discrepancies and capture variances identified. Identify and report on damaged stock, incorrect pricing, SKU’s.
Requirements:
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Must be accurate and able to work under pressure
- Must have basic computer skills
- Must be willing to work shifts, weekends and Public Holidays.
Key Performance Area:
Perpetual Inventory Counts
- Count stock daily according to the PIC Count Cycle.
- Investigate all variances whether positive or negative and report the results to the Store Manager.
- Investigate and rectify negative stock quantities daily, after receiving approval from the Store Manager
- Identify and report on damaged stock to the Store Manager.
- Conduct Mini Stock-takes as and when instructed to do so by Management
- Assist with Wall-to-Wall Stock-take preparations and report any areas of concern
- Normal PIC counts to be done during full Stock-take
Reporting
- Report variances for the day to the Store Manager and or Divisional Manager as required by the Cashbuild Way
- Report all irregularities to Store Management and or Divisional Manager as required by the Cashbuild Way
- Report irregularities to DM if no action is taken by the Store Manager.
- Report on incorrect and poor quality pricing, SKU’s and damaged stock
- Report on poor merchandising on racking and bulk area
- Report on bulk stock area if special attention is required"
PIC Adjustments
- Ensure all adjustments are actioned, verified for accuracy and signed off by Management.
- Ensure the “End of Day Report”, is validated to yesterday’s PIC Adjustment Sheet, and filed.
- Report on any adjustments not done on the day of the count cycle prior to end of trading day.
Filing and Administration
- Ensure all PIC documents are completed, signed off by you, approved by the Store Manager and filed daily.
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Adhere to the Cashbuild Dress code at all times,
- Name badge to be displayed and visible to the Customer
- Immediately assist with Customer complaints
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
- Report any discrepancies to the Store Manager
- Ensure correct safety equipment and clothing used.
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
Personal development
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn