We have an exciting opportunity available in our Product Portfolio Department for a Product Manager. The Product Managers responsibility is to bridge the gap between cross-functional teams, guiding product development, and optimizing the product lifecycle from conception through to market success. The Product Manager’s goal is to create innovative, user-centric solutions that drive growth, enhance customer satisfaction, and contribute to the overall success of the company.
Key Performance Areas
1. Develop and Implement Vision, Goals and Measurement (Collaborative Process)
2. Manages the Product Line (Including Backlog)
3. Risk Mitigation
4. Manage and Lead Business Analyst Team
1. Develop and Implement Vision, Goals and Measurement (Collaborative Process)
- Brings together and takes ownership of the product vision and ensures this is communicated into the team.
- Customer journeys, business processes and their associated performance metrics.
- Identify product domain boundaries and grow relevant product domain knowledge.
- Solution architecture, in-line with IT systems architecture goals.
- Negotiates and takes ownership of product goals and Business Objectives.
- Measures the inherent and commercial value created by the product over time, especially after deployments.
- Ensure alignment between all business stakeholders and IT in vision and goals.
2. Manages the Product Line (Including Backlog)
- Calculates/understands the value and risk of items.
- Create and maintain a detailed product roadmap that outlines the development, launch, and enhancement of product features and releases.
- Prioritize features, enhancements, and bug fixes based on business impact, customer needs, and resource availability.
- Prioritises the product backlog in order of value, risk, or business importance in collaboration / consultation with business owners / stakeholders and the Agile team.
- Ensures the backlog is visible to all stakeholders.
- Actively involved in product backlog refinement (With entire team and at times business).
- Actively creates clarity to the level required (based on context of the team) and leverages the team to create clarity too.
- Guides and ensures clarity at least 2 sprints ahead of time for the sprints.
- Balances the conflicting needs of all stakeholders across the business product owners, IT, and any other stakeholders.
- Negotiating change requests when required within the sprint.
- Helps define acceptance criteria, ensuring that business is involved in this along with the team. This helps define the definition of ready and done.
- Accepts or rejects the work of the development team before declaring done. This involves bringing in business with UAT
- Is accountable along with the team for delivery on time and of quality.
- Balances the conflicting needs of all stakeholders across the business product owners, IT, and any other stakeholders.
- Negotiating change requests when required within the sprint.
- Helps define acceptance criteria, ensuring that business is involved in this along with the team. This helps define the definition of ready and done.
- Accepts or rejects the work of the development team before declaring done. This involves bringing in business with UAT
- Is accountable along with the team for delivery on time and of quality.
3. Risk Mitigation
- Assists the Head: Product Portfolio in managing disruption (Operations have a high priority; we need stability to manage this).
- Highlight potential and real risk to the Head: Product Portfolio – also present possible mitigators to resolve conflict
- Risk should be highlighted in a timeously fashion – as far as possible highlight risk as early as possible to prevent negative impact on company, team or deliverable.
4. Manage and Lead Business Analyst Team
- Provide Leadership, Coaching and Mentorship to the BA Team.
- Provider leadership to the BA Team to ensure delivery on agreed priorities.
- Work with the BA’s to ensure work delivered to the It Teams and other Business Areas is of high quality and meet the agreed requirements.
- Facilitate effective communication and collaboration among teams to achieve product goals.
- Develop clear and actionable product requirements, user stories, and acceptance criteria.
- Ensure requirements are communicated effectively to all other cross-functional teams.
5. Stakeholder Management
- Collaborates closely with the development team and various business stakeholders.
- Collaborates with all business stakeholders to arrive at the vision, goals, priorities, and business objectives.
- Collaborate and work with BAs on activities like story splitting, requirement clarification and making sure functional and non-functional requirements are addressed.
- Collaborates with other Product Managers on relevant dependencies and / or cross-functional feature sets. Builds trust with business to make decisions around the product.
- Works with business stakeholders at their need for level of detail and involvement.
- Decisions are collaborative and the job of the PM is to bring the right people together to get finality on decisions.
- Consults and Maintains Relationships with business stakeholders in Pepkor Payments and Lending (PPL)
- Identify and address product-related issues and challenges promptly.
- Develop and implement solutions to overcome obstacles and ensure successful product outcomes.
Functional Competencies
Behavioural competencies
Qualifications
Experience
- Product Lifecycle Management, Technical understanding of products, and up-to-date on industry standards and best practices
- Agile software development methodology and practices, especially Scrum
- Business domain knowledge
- Analytical Skills
- Exceptional Communication and Facilitation Skills
Behavioural competencies
- Relationship Building
- Attention to detail
- Persuasion and Influencing
- Conflict resolution skills
- Leadership
Qualifications
- Grade 12
- Relevant Diploma or Degree in IT or Business Administration
- Certified Product Owner (CPO) – Highly beneficial
Experience
- Minimum 5-years in a leadership role, plus 5 years’ previous experience as a Product Owner or Product Manager.
- Experience of software development processes and technologies. Experience with Agile/Scrum methodologies is a plus.
Should you not receive a response within 4 weeks of your application, please consider your application to be unsuccessful
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Pepkor Payments and Lending is committed to creating equal employment opportunities.