As a PVT Interior Engineer, you will play a vital role within the Product Development team, reporting to the Interior Supervisor. Your primary objective will be to support the Production Plant by ensuring that all interior components meet stringent quality standards and are released on time. This involves overseeing design revisions, supporting reworks, and managing interim component and process changes. You will be a key liaison with suppliers and the regional Lead Engineering Activity, fostering continuous improvement in part quality.
You will serve as a core member of the Interior Variability Reduction Team (VRT), actively supporting Production and driving both quality and customer satisfaction through the Quality Operating System. Your responsibilities will extend to assisting FCSD (Ford Customer Service Division) with customer and dealer concerns, identifying and diagnosing vehicle issues, and leading investigations into product quality. This position offers a unique opportunity to contribute to new vehicle launches, resolve complex engineering challenges, and significantly impact manufacturing quality and customer experience within the One Ford organization.
- Assist with New Vehicle launches as a core member of the Interior team.
- Identify and diagnose vehicle issues, raise AIMS concerns, and drive their resolution.
- Liaise with approved vendors to ensure that component designs and performance characteristics meet functional and quality requirements.
- Collaborate with Interior teams across the One Ford organization to implement quality solutions for issues experienced both in-plant and externally.
- Attend Lead Engineering Activity (LEA) Functional Quality Reviews.
- Serve as the Vehicle Functional Group (VFG) Engineer for the Connectivity engineering section.
- Act as a core member of the Variability Reduction Team (VRT), responsible for creating and maintaining BSAQ projects.
- Establish the root cause of customer complaint data and develop resolution plans for improvement, utilizing external and internal company quality metrics.
- Report issues at FMCSA, IMG quality review meetings, Variability Reduction Team meetings, and other required departments to improve manufacturing quality and processes.
- Develop and implement possible resolutions to Interior-related problems for vehicles post-launch through design and manufacturing improvements.
- Establish root cause and resolutions of specific customer complaints by assisting CSO (Customer Service Operations) and Dealers through CMT/QSF (Customer Monitoring Team/Quality System Feedback).
- Liaise with and support relevant AP (Application Engineering) Engineering functions.
- Utilize regional Vehicle Functional Group Engineers (VFGs) as a resource for hard-to-fix issues.
- Brief MTC (Manage The Change) Teams on Design Changes that will impact production and facilitate problem-free implementation of these changes.
- B-Eng, or B-Tech degree Mechanical Engineering
- Min 3 years experience in the Automotive Industry
- Six Sigma Green Belt/Black Belt advantagous
- BSAQ System Knowlage
- CAD experience
- Injection Moulding / Trim part Manufacturing experience