We are looking for a QA (Quality Assurance) Tester to ensure the quality, reliability and usability of the software or product being developed. As a QA Tester, you will play a vital role in identifying defects, verifying functionality, keeping UX and UI at the top of your mind and providing valuable feedback to relevant stakeholders to deliver a high-quality end product to the users. If you are confident in your abilities to ensure that the product being developed meets the required quality standards and functions as intended while developing the team’s tools and strategies to effectively achieve desired results, we'd love for you to apply!

The Role:
This is a summary of the QA Tester role and the duties to be performed as organized by the following key responsibility areas:

1. Test Planning and Strategy:

• Develop test plans and strategies based on product requirements and goals
• Identify the scope of testing and define test objectives and deliverables
• Determine the testing techniques, approaches and tools to be used
• Establish priorities for testing based on risk

2. Testing the Product & Execution:

• Approach testing from a QA perspective focusing on the user experience and user interface in addition to all functionality testing
• Create comprehensive and effective test cases that cover various scenarios and conditions for the different products available
• Execute test cases, record test results, and report defects accurately
• Incorporate test data and test environment setup requirements into test cases
• Monitor and track test execution progress and communicate any issues or blockers to relevant stakeholders

3. Bug Tracking:

• Identify, document, and track defects using a bug-tracking system
• Classify and prioritize bugs based on their severity and impact on the product
• Provide clear and concise bug reports with accurate steps to reproduce the issues
• Collaborate with the development & product team to investigate and resolve bugs
• Validate and verify fixes to ensure they address the reported issues effectively

4. Test Automation (Not primary focus):

• Identify suitable test cases for automation based on criteria such as complexity and regression potential
• Develop and maintain automated test scripts using appropriate tools and frameworks with guidance from technical support
• Execute automated tests, analyze results, and report any failures or issues
• Continuously enhance and update test automation scripts to accommodate changes in the product with guidance from technical support

5. Continuous Improvement and Process Enhancement:

• Suggest and implement improvements to testing techniques and tools
• Contribute to the creation and improvement of test documentation and templates
• Stay updated with industry trends and advancements in testing practices and tools
• Share knowledge and best practices with the QA team and promote a culture of continuous learning

6. Knowledge transfer based on Business & Industry insight:

• Use your intimate knowledge of testing and testing processes to help guide the QA team to make informed decisions
• Build and maintain internal relationships with appropriate stakeholders to ensure QA has effective communication streams and resources
• Continuously upskill yourself and the team in industry trends and new tools to ensure the team is best equipped for their tasks.

Requirements:

• ISTQB certification
• 2+ years experience in software/website testing
• Experience using management tools, such as JIRA or TestRail
• Familiarity with Agile frameworks and regression testing is a plus
• Good communication and documentation skills
• Strong understanding of software testing principles
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills

Benefits:

• Hybrid model - with our Bellville-based office, we offer employees in-office and remote days
• Flexible hours - your day starts anytime between 6 am and 9 am
• Leave - we offer a generous leave package of 20 days in your first year and 25 days from year 2
• No dress code
• Culture - it's our top priority
• Upskilling - access to Audible and Udemy courses, on dedicated company time.