Job Summary
To ensure the consistent delivery of high-quality laundry services by inspecting linen for cleanliness, damage, and proper processing according to clinical standards. The Quality Controller is responsible for identifying non-conforming items, ensuring adherence to infection prevention and control (IPC) protocols, and maintaining service excellence across all stages of linen handling.
- Grade 12
- Knowledge of infection prevention and control standards
- Basic knowledge of textile handling and laundry processes
- Basic knowledge and understanding quality control principles and standards
- 1–2 years of experience in a healthcare or commercial laundry environment is advantageous
- Basic understanding of hospital linen types and handling protocols
- Training in IPC or willingness to undergo IPC training
- Knowledge and understanding of quality control standards
Minimum Job Requirements:
- Liaise with laundry sorting, washroom, and packing teams to ensure continuous quality monitoring.
- Ensure that condemned linen is recorded and removed from circulation according to policy.
- Support efforts to meet daily targets without compromising quality.
- Assist in training new staff on proper handling, folding, and inspection procedures.
- Participate in quality review meetings and audits.
- Record findings from inspections in quality control logs.
- Report trends in damaged or stained linen to the Laundry Supervisor.
- Recommend improvements based on recurring quality issues.
- Conduct post-wash inspections of linen for stains, tears, foreign objects, and quality issues.
- Identify and tag linen that should be rewashed, mended, or condemned.
- Ensure clean linen meets defined clinical hygiene and presentation standards