Join Komatsu and Be Part of Something Big!
Job Overview
Key Job Responsibilities
- Develop and implement parts sales and support strategies across assigned regions to increase Komatsu aftermarket market share and business performance
- Collaborate with dealers and internal stakeholders to identify market opportunities, establish sales targets, and execute territory business plans aligned with Komatsu’s strategic objectives
- Serve as the primary liaison between dealers and Komatsu functions (e.g., factories, supply chain, PDCs) to resolve delivery challenges, drive performance, and uphold world-class service standards
- Monitor and report on regional aftermarket KPIs and sales performance; analyze variances and implement corrective actions as necessary
- Support pricing strategy execution and develop competitive programs, including special quotations for major opportunities
- Lead regular distributor business reviews, Gemba visits, and Hansei sessions to promote continuous improvement and alignment
- Oversee regional training initiatives, product launches, and aftermarket campaigns to enhance dealer capability and customer value
- Manage regional inventory programs, consignment contracts, and audit compliance to ensure alignment with operational and financial standards
Qualifications/Requirements
- Bachelor's degree in Business, Engineering, Operations, or related field (or equivalent experience).
- Minimum 10 years of experience in parts sales, marketing, or aftermarket support roles within heavy equipment or mining industries.
- Advanced knowledge of distribution models and regional business practices in assigned territories.
- Strong verbal and written communication, project management, and analytical skills
- Proficiency with Microsoft Office, SAP, Salesforce, and the ability to learn Komatsu systems quickly.
- Ability and willingness to travel up to 70%, including international travel across South Africa.
Preferred Qualifications
- Experience working with Komatsu mining products or equivalent surface mining equipment
- Prior experience supporting a dealer-based sales network
- Advanced data analytics or forecasting experience in aftermarket sales
- Multi-lingual capabilities (regional languages) Exposure to consignment inventory models and pricing governance
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k, pension and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.