Relationship Manager

Discovery Ltd.
R 251 283 - R 318 181 a year
Sandton, Gauteng
4 weeks ago

Business Unit: Discovery Central Services
Function: Customer Experience
Date: 9 Jun 2025
Discovery – Discovery Green

Relationship Manager

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Green
Discovery Green is Discovery's renewable energy platform for businesses that makes it simple and affordable for businesses to run on renewable energy. By bringing together scale, the best expertise, actuarial modelling and sophisticated systems, our renewable energy platform can help businesses meet their decarbonisation goals and decrease funds spent on electricity. Discovery Green recently launched Ampli Energy, a joint initiative between Discovery Green and Sasol to further unlock access to renewable energy for businesses that need it most - from mid-sized corporates and SMMEs to NGOs, that have historically been excluded from South Africa's energy market due to their size. Ampli Energy pays businesses to switch to renewable energy, depositing monthly cashback directly into business bank accounts. No fees. No risks. No hassles. Just monthly cashback for going green.

About the role
Discovery Green is looking for the very best person – an individual who lives and breathes the Discovery Values and thrives in exciting, new and challenging environments. The Discovery Green Relationship Manager manage the full onboarding journey for businesses with businesses on their journey towards emission reductions, starting with renewable energy wheeling. This will include working closely with approved intermediaries where appropriate.

Key Outputs / Job Responsibilities may include but are not limited to:
  • Provide exceptional new business and onboarding experience for Discovery Green and Ampli Energy clients – accurate, personalized, warm and effective through multiple channels e.g. email, calls, chat
  • Onboard and manage Discovery Green intermediaries, including IFAs, Tied Agents, Originators, the Purple Bank Referral Program and the Discovery Employee Referral Program
  • Manage accessing of electricity data from Eskom counterparts as well as processing of data
  • Enable Finance to onboard clients and help provide monthly information to support financial flows
  • Support management of installing and integrating qualifying electricity meters at clients’ sites
  • Become an expert on the Discovery Green and Ampli Energy products and their mechanics.
  • Provide feedback and insights to the team
  • Build strong working relationships across internal and external teams to enhance work delivery, collaboration and innovation.
Work Experience
  • Minimum 2 - 4 years’ work experience within Discovery

Education / Qualifications / Accreditations with Professional Body
  • Honours degree preferred

Technical Skills or Knowledge
  • Meticulous attention to detail
  • Proficient with MS Office (e.g., Outlook, PowerPoint, Excel, and Word), and CRM tools (Smart Track, DNA Campaign Tracker and Paradigm)
  • Very strong verbal and written communication skills (correct, clear, on-time, concise) to our clients and internally and external stakeholders
  • Very strong administration and organisational skills
  • Solutions oriented with an optimistic can-do attitude
  • Positive and willing to learn
  • Ability to manage multiple clients and projects simultaneously
EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Apply
Other Job Recommendations:

Arabian Leopard Initiative Project Coordinator & Relationship Manager

Panthera
Cape Town, Wes-Kaap
  • In coordination with the Panthera Leopard Director and the...
  • Coordinate activities of a field team comprising of...
5 days ago

Manager, Relationship, Private Banking

Standard Bank Group
  • 5-7 years experience in sales, service, relationship...
  • Sound knowledge of the Bank's laid down policies and...
5 days ago

Customer Relationship Manager - Gauteng

OLX
Johannesburg, Gauteng
  • Market Property24 products and establish a strong brand and...
  • Create and manage a sales pipeline in combination with...
1 week ago

Customer Relationship Manager - Telesales

OLX
Cape Town, Wes-Kaap
  • Market Property24 products and establish a strong brand and...
  • Create and manage a sales pipeline in combination with...
1 week ago

Manager, Relationship, Growth (Agric and Business)

Standard Bank Group
Cape Agulhas Local Municipality, Wes-Kaap
  • Directing People
  • Embracing Change
  • Empowering Individuals...
1 week ago