We are looking for enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. Your role will be crucial in guaranteeing that our customers receive outstanding service and easily find the products they are looking for.
Responsibilities:
Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.
Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.
Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.
Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.
Problem Solving: Address and resolve customer inquiries and complaints professionally and efficiently.
Requirements:
Passed Matric or equivalent (NQF Level 4)
Previous experience in retail or customer service is preferred.
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks
Positive attitude and a willingness to learn
Flexibility to work various shifts, including weekends and holidays.