Robotic Process Automation (RPA) Specialist
Location: [Midrand, Johannesburg]
Duration: 12 months
What Youll Do
As our RPA Specialist, you'll lead the automation processes across multiple countries and drive general business process automation. You'll work with cross-functional teams to identify opportunities, build scalable bots, and ensure compliance across diverse regulatory environments.
Key Responsibilities:
- Monitor, maintain, and optimize bot performance.
- Develop solutions according to module designs and deploy using delivery pipeline
- Design, develop, and deploy RPA solutions for operations across multiple countries.
- Collaborate with cross-functional teams to identify automation opportunities in finance, customer service, compliance, and other business units.
- Analyze existing workflows and recommend automation strategies using tools like UiPath, Automation Anywhere, Blue Prism, or Power Automate.
- Ensure automation solutions are compliant with local regulations and data privacy standards.
- Monitor and maintain RPA bots, troubleshoot issues, and optimize performance.
- Develop documentation, training materials, and support handover to operations teams.
- Stay up to date with RPA trends and emerging technologies to continuously improve automation capabilities.
What Were Looking For
Core Competencies:
- Process Analysis & Design Ability to map, analyze, and optimize business processes.
- RPA Development Strong hands-on experience with RPA platforms and scripting.
- Project Management Ability to manage multiple automation projects across regions.
- Regulatory Awareness Understanding of compliance and data protection in mobile money.
- Collaboration & Communication Skilled in working with diverse teams and stakeholders.
- Problem Solving Analytical mindset with a proactive approach to challenges.
Knowledge & Experience:
- RPA certifications are a bonus
- 2+ years of experience in RPA development and deployment.
- Hands-on experience with one or more RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism).
- Experience working in multi-country environments with varying regulatory requirements.
- Proficiency in scripting languages (e.g., Python, JavaScript, VB.NET) is a plus.
- Experience in financial services, telecom, or mobile money platforms preferred.
- Certification in RPA tools or process automation methodologies is a plus.
- Multi-country operational experience is a plus
Success Metrics (KPIs):
- Stakeholder satisfaction
- Number of successful RPA deployments across markets.
- Reduction in manual processing time and operational costs.
- Uptime and reliability of deployed bots.
- Compliance with regulatory and data protection standards.
- Stakeholder satisfaction and adoption of automation solutions.
- Time-to-value for automation initiatives.