Job Summary
Sales Consultants should aim to generate demand for Securitas’ products and services by assisting clients to identify their needs and, thereafter, positioning excellent value propositions to ensure long lasting, trusting relationships and drive positive change in their clients’ organisations.
Their focus should be on growth in existing accounts as well as prospecting for new business in new accounts. Sales Consultants have performance targets which align with the business’s commercial deliverables and sales commission policy.
Functions
- Collaborates with senior leadership to understand the organization’s goals and strategy related revenue and margin targets
- Opportunity prospecting
- Lead generation and qualification
- Client meetings attendance
- Proposal preparation and costing
- Client calls, emails and meeting setup
- Resolves customer complaints by investigating problems
- Ensure CEP system is up to date
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks
ACCOUNTABILITIES
- Realise revenue and margin targets and maximize sales opportunities through connecting client needs with Securitas service concepts.
- Uncover sales opportunities in existing assigned accounts.
- Drive client satisfaction throughout the lifecycle of the client’s buying process by taking ownership of the commercial relationship for each client.
- Become the reliable point of contact for clients that is required to establish a strong business relationship.
- Using sales tools and methodology to effectively manage territory, accounts, opportunities, pipeline and forecast.
- Approach the management of his/her accounts in a systematic way by identifying the strategy they will use to secure and grow the account profitability.
RESPONSIBILITIES
Client Engagement
- Maintaining good rapport with customers after the sale
- New client engagement and analysis
- Focused prospecting
Up sell and Cross-sell
- Existing customers are qualified leads – identify up sell opportunities.
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- Achieve revenue and margin targets
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- Identify new product and new client sales opportunities by industry sector
Minimum Requirements
- Matric, any post-matric qualifications in sales will be advantageous
- University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
- Experience of 7 years in a Sales role, preferably in the Service Industry sales role.
- PSIRA registration will be advantageous
- Knowledge/Experience of the Security Industry would be advantageous
- Well groomed- and presented
- Target driven
Competency Requirements
- Sales business acumen and pursuit skills
- Excellent communication skills – client engagement and management
- Strong solution and presentation abilities
- Must possess good negotiation and selling skills
- Excellent verbal & written communication skills.
- Attention to detail
- High level of confidentiality
- Ability to work well under pressure
- Resilient character
- Good problem-solving skills
- Computer literacy
Job Type: Full-time
Work Location: In person