Job Purpose
To operate as business support for CIB HR by formulating, analysing, communicating and validating requirements in relation to HR systems and processes. To understand business problems and identify solutions to enable CIB to achieve its people focused goals.
Job Responsibilities
- Represent CIB HR in Group HR solutions and processes/practices and HR2.0 technology related workstreams, to ensure CIB HR requirements are taken into account
- Assist in defining, clarifying and clearly articulating CIB HR business requirements (with an enterprise view) in terms of the agreed approach and to ensure that CIB is compliant
- Provide expert knowledge on HR systems being developed, including support in the identification of defects, oversight of their resolution, and identification of areas of further improvement
- Seek opportunities to improve HR processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
- Ensure HR system product specifications are accurate, complete and in line with all relevant standards and requirements, i.e. user procedures; technical specifications; and business requirements by reviewing and making appropriate recommendations.
- Develop trusting relationships with internal stakeholders by ensuring proactive communication between stakeholders and the functional team remain optimised.
- Meet stakeholder requirements by ensuring that the product and process design (from the solution design team) agrees with the required business specifications.
- Ensure work completed to plan by adhering to agreed timelines and following the project plan.
- Provide functional system support to the CIB HR community by accurately identifying, analysing, and resolving system queries by understanding the products, processes and systems.
- Undertake analysis of data and advise CIB HR on required clean-ups
- Identify any risks that system, process and other changes pose to business as usual activities
- Coordinate User Acceptance Testing (UAT) to confirm that business requirements have been delivered by reviewing test scenarios/cases to ensure they have sufficient coverage, maintain oversight of the testing, support testers throughout the testing life cycle and provide a recommendation that sign-off of UAT can be provided
- Identify and lead HR Process optimisation and automation
- Provide/document the 'as is' process and provide input into the ‘to be’ process design, including advising what is operationally feasible
- Develop and execute change management plans to support the implementation of changes/enhancements to HR systems and processes
- Provide training to the CIB HR community during the operationalisation of systems, process or other changes
- Provide input into the artefacts and impact assessments completed by the CIB change management team
- Ensure that all management actions have been executed before operationalising a solution
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Bachelor's Degree or Equivalent
Minimum Experience Level
Total number of years' experience: 5-8 years' experience in:
- Understanding systems development and systems development Life Cycle
- Knowledge of / experience with process analysis, automation/optimisation and reporting
- Project management and change management
Technical / Professional Knowledge
- Change management
- Project Management
- Stakeholder management
- Management information and reporting principles, tools and mechanisms
- Governance Risks and Controls
- Relevant regulatory knowledge
- Business Acumen
- Human Resource Policies And Practices
Behavioural Competencies
- Earning Trust
- Communication
- Initiating Action
- Building partnerships
- Planning and Organizing
- Technical/Professional Knowledge and Skills
Employment Equity Statement
Preference will be given to individuals from underrepresented groups.
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Please contact the Nedbank Recruiting Team at +27 860 555 566