We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
The shifting geo-political and global economic environment has impacted on Africa, and MTN seeks to position itself as a leading Pan African brand. This requires intensified reputation management amidst some uncertainties and an increased competitive intensity across all markets in which MTN operates. The Group’s Sustainability & Corporate Affairs function under which this role falls must therefore ensure the successful delivery in the context of:
- An ever-changing public policy environment
- Rapidly changing ICT environment
- Complex and rapid evolution of technology and regulation
- Macro-social and political climate intricacies of our operating environment
- The geographic complexity of MTN’s footprint across Africa and the Middle East
- Need to balance the needs of various stakeholder groups against each other
- Importance of getting to know and understand stakeholder expectations and issues and in fully responding
- Interdependencies between public and private sector
- Issues – such as trust, stakeholder relationships and perceptions of the difference a company make in country - are turning into hard metrics with consequence
- Need to continuously innovate the way business is conducted
- Dynamic and fast changing organisational requirements
- Growing pressure from stakeholders for disclosure and transparency
The Senior Manager: ESG Impact & Reporting will be accountable to achieve the following objectives:
- Lead relevant stakeholder engagement with various teams to align strategic reporting efforts with disclosure priorities, goal setting, and programmatic development.
- Implement the Group’s ESG transparency & disclosure procedures, and mechanisms.
- Deliver MTN’s suite of ESG reports and publications in alignment with international standards, incorporating UN SDG contribution and True Value assessment (reports include Sustainability, Transparency, GRI, UNGC, CDP etc.).
- Enhancing MTN’s ESG performance across various indexes and ratings agencies, including Sustainalytics, MSCI, FTSE, Bloomberg, S&P Global and others - through gap assessments, intervention development and continuous performance tracking.
- Enhance and monitor the Group’s overall ESG performance indicators and setting up of continuous assurance process working with Group Internal Audit & Forensics.
- Ensure ESG Index linked to Short-Term and Long-Term incentives are tracked and audited on a periodical basis.
- Responding to ESG Investor queries and support reporting requirements working with Group Investor Relations.
- Support investment teams in their engagement with external stakeholders on ESG and Impact matters, including assisting with due diligence assessments.
- Implement, and oversee ESG knowledge and data management processes, systems, and database.
- Implement ESG learning modules and programmes for management, staff, and suppliers to entrench ESG into the culture of the organisation.
- Ensure MTN’s monthly and quarterly reporting to Group Board, Social and Ethics Committee and Executive Committee and other management reporting.
- Benchmark disclosure practices, conduct ESG gap analyses, and make recommendations for enhancements in policies, programs, and disclosure.
- Work cross functionally to engage, track, and advise on a broad set of ESG topics with related KPIs and deliverables.
- Translate ESG issues into compelling narratives for issue briefs, status reports and other communications.
- Co participate in shaping the external narrative on complex social impact and responsibility topics, partnering with multiple internal stakeholders.
- Track emerging ESG developments and market intelligence of strategies in order to address them across the business and their impact on global impact strategy.
- Maintain visibility throughout the broader organization on the ESG and Impact performance of the business and portfolio as well as serve as the business advocate internally for communicating this key value.
Key Deliverables
- ESG Suite of Reports & Publications aligned to international standards
- Continuous ESG Disclosure Mechanisms
- ESG Data Management System & Analysis
- ESG Research and Analysis
- ESG learning modules & programmes
Role Dependencies
- Working across functions, businesses, and markets
- Deep understanding of the MTN business strategy
- Accuracy and detailed orientated
- Timely recommendations for decision-making and rapid response
- Working closely with Group Investor Relations, Finance & Tax on reporting suite
Education:
- Degree in Business Management, Data Analysis, or equivalent field.
- Postgraduate degree
- Masters/MBA advantageous
- Relevant certification / accreditation / membership with professional body as required for role
Experience:
- Manager track record of 5 years or more; with at least 3 years in relevant sector / industry/ area of specialisation
- Relevant sector, industry, or area of specialisation experience (understanding emerging markets advantageous).
- Worked across diverse cultures and geographies.
- Experience working in a medium to large organization would be advantageous.
- Experience with ESG reporting standards and frameworks, e.g., SASB, GRI, TCFD, and experience producing ESG reporting and disclosures content for a global audience and different stakeholders.
- Strong command of the ESG subject matter and landscape and able to demonstrate sector expertise.
Competencies:
- Business acumen to understand business risk and challenges, and recognise corporate opportunities
- Excellent project management and communication skills
- Results Achiever
- Relationship Builder
- Innovative Value Creator
- Operationally Astute
Other:
- Regional and international travel may be required
- Fluent in English.
- Ability to communicate in French and other African languages would be advantageous