Senior Project Manager

JOB PURPOSE

To manage the organisational programmes/projects using FIC’s Project Management and associated methodologies (Business Analysis, Change Management and SDLC) to ensure successful delivery of the programme/projects, and the achievement of FIC’s strategic and operational objectives.

KEY PERFORMANCE AREAS

MANAGE DELIVERY

• Manage a portfolio of complex organisational projects/programmes - ensuring visibility of all project management knowledge areas, project stages, and their associated deliverables.

• Develop business case/s for the projects/programmes and conduct specific options/cost/benefit analysis.

• Define the Statement of Work and Specifications for the requested goods and services.

• Develop programme charter and relevant projects charters and establish a high-level roadmap to deliver on the programme and projects vision, outputs/outcomes and benefits to be realised.

• Develop a detailed integrated programme/project plan using approved FIC project management methodologies and processes.

• Ensure that all aspects of a programme/project are managed visibly including the following methodologies and deliverables: project management, change management, system development life cycle and business analysis.

• Ensure effective programme/project management by implementation of project management knowledge areas namely, integration, scope, resources, schedules, costs, procurement, quality, risks, communications, and stakeholders and ensure that the programmes/projects pass stage quality gates in terms of processes and stage deliverables.

• Drive the performance of the programme and relevant projects, provide active management of project components/work streams and resolve all matters relating to all knowledge areas, stages and deliverables

• Manage the programme/project constraints to ensure quality delivery within budget and on time.

• Empower project stakeholders through project information and feedback to make judicious project decisions at Steering Committee level and other organisational governance forums as required.

• Provide a single point of focus for management and governance of all programme/ projects.

• Monitor, control and communicate programme/projects progress using the reporting standards (status reports, steerco reports, etc) and communicating across the leadership.

• Establish mechanisms to assess and track the realisation of programme/projects benefits committed to in the business case.

• Ensure efficient management of project resources by monitoring staff performance within the project and provide feedback to line manager on their performance in the project/s.

• Monitor project risks and establish prevention and mitigation procedures, as required.

• Apply the confirmed project/ programme governance structure with the appropriate controls and measures.

• Manages the projects/programme team/team leads, reviews and quality assures work of team/team leads.

• Co-ordinates steering committee activities in consultation with PMO Head.

• Engages with multiple and diverse stakeholders so that expectations are managed, and the projects/programme is delivered successfully.

• Understand interdependencies between business processes, technology, operations, and business needs.

• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.

• Manages external service providers, monitor their progress and adherence to the contract.

• Develop, obtain approval and maintain projects/programme budgets, ensuring that data is accurate and current, and assists with the consolidation of programme-wide monthly, annual and programme life budgets of approved, planned and actual expenditure.

• Support PMO Head in the reviewing and updating of FIC project management methodology to align with PMI/PMBOK and latest trends.

• Make input in the reviewing and updating of other PM associated methodologies i.e. Business Analysis, Change Management and SDLC.

PEOPLE MANAGEMENT

• Direct and manages workflows and plans of the team.

• Ensures clarity around accountabilities and work allocation.

• Manage, mentor and coach the PMO Project Managers and Project Administrators.

• Manage performance of staff.

• Supports retention of key skills and talent as defined in HR policies.

• Provides input into succession plans for key positions.

• Manages the development and career growth of the team

• Inspires and motivates staff to deliver results.

RESOURCES MANAGEMENT

• Manage allocated resources to ensure effective and efficient delivery.

• Makes recommendation on resources and budgetary requirements for annual planning purposes.

• Controls costs through effective management of principle business or operating process variables.

ENTERPRISE RISK AND COMPLIANCE MANAGEMENT

• Contribute to the identification and management of PMO unit operational risks

• Contribute to the PMO unit compliance with applicable regulations and relevant laws

• Support the development and maintenance of PMO operational practices, policies and procedures

• Advise PMO Head on organisational policies and procedures gaps and make suggestions on how these gaps can be closed.

REPORTING

• Compile reports for PMO projects to support the PMO Head in his/her reporting to relevant governance and various management structures on projects/programmes progress, status and informing strategic and operational decisions involving projects/programmes.

EDUCATION, SKILLS, AND EXPERIENCE

A university bachelor’s degree in Engineering, Project Management, Computer Science, Informatics, or ICT related.

• Postgraduate qualification in project and/or programme management.

• Minimum ten (10) years of project management experience, of which a minimum of eight (8) years is in broad-based information systems, business projects/programmes and/or ICT based business solutions implementation.

• Minimum eight (8) years of demonstrated management experience in project/programme management environment which includes managements of finances and all aspects of a project/programme. Six of these years should be in management of strategic enterprise- wide projects/programmes.

• Minimum ten (10) years of experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

• Accredited PMP certification in project management an added advantage

• Business analysis experience preferred.

• Strong PC skills including Microsoft Project, Microsoft Excel, Microsoft Word and PowerPoint.

• Ability to organise, delegate and leverage resources to accomplish objectives.

• Excellent communication, organization, time-management and leadership skills.

• Professional development skills such as oral and written communications, personal credibility, teamwork and collaboration, work planning, and estimating.

• Strategic skills such as business diagnosis and assessment, business case development

• The ability to collaborate and leverage support from other parts of the organisation.

• Manage relationships with suppliers and subcontractors.

• Change Management skills and the management of relationships with internal and external stakeholders