1. Functional and Operational Leadership
- Lead assigned QHSE area (e.g., Micro Sampling, Traceability, GMP, Environmental, etc.) on a rotating basis.
- Actively develop subject matter expertise in the assigned focus area and ensure team compliance with all SOPs and standards.
- Manage QCs ad CCP Champions, oversee their rosters, daily activities, and KPI performance.
- Rotate responsibilities weekly with fellow Senior QHSE Officers as per departmental matrix.
2. Audit & Certification Support
- Assist in preparing for and conducting internal, supplier, and third-party audits (ISO, customer, health department).
- Coordinate and conduct regular HACCP, hygiene, food safety, and operational ins
- Support implementation and maintenance of ISO 9001 and ISO 22000 systems including internal review cycles and Management Review Meeting preparation.
3. Quality Assurance & Food Safety Oversight
- Monitor product shelf life, expired stock, FIFO and FEFO compliance in chillers, freezers, and stores.
- Support pest control program implementation and follow-up.
- Verify environmental swabbing, food sampling, and surface/hand hygiene compliance.
4. Non-Conformance & Corrective Action Management
- Raise and log non-conformances (NCs) for all audit, inspection, or operational failures.
- Conduct root cause analysis (RCA), implement corrective and preventive actions, and ensure timely NC closure.
5. Training & Team Development
- Deliver induction, refresher, and ad-hoc training for QC, production, and other operational staff on hygiene, GHP, GMP, PPE use, and food safety.
- Conduct Toolbox Talks and practical skills coaching on key QHSE topics.
- Support continuous upskilling of QHSE team members and promote awareness of ICARE values.
6. Equipment & Verification
- Manage and verify calibration of scales, thermometers, and measuring equipment.
- Maintain and track internal verification records and schedules.
- Check and record chemical usage, sanitizer concentration, and overall chemical compliance.
7. Traceability & Product Sampling
- Perform routine and scheduled traceability drills and product recalls.
- Collect and document product samples for laboratory analysis or customer requirements.
- Manage retention samples, golden samples, and ensure full traceability documentation is maintained.
8. Documentation, Communication & Reporting
- Submit daily shift handover reports to the QHSE Manager/Deputy.
- Compile and submit accurate weekly KPI, audit summaries, NC logs, and status updates.
- Maintain all required documentation for ISO audits, training, inspections, and SOPs.
9. Health, Safety, and Environmental Compliance
- Ensure all HSE procedures are followed and hazards, near misses, and accidents are reported immediately.
- Support the implementation and monitoring of HSSE system.
- Report and resolve unsafe working conditions or behaviours swiftly and decisively.
10. Other Duties
- Maintain stock levels of QHSE materials (chemicals, first aid kits, PPE).
- Monitor use of company assets and ensure minimal wastage
Authority
- Authority to enforce compliance and recommend or execute disciplinary action for repeated or critical QHSE violations under guidance of QHSE Manager and HR.
Key Performance Indicators (KPIs)
- 100% completion of all assigned audits, verifications, and traceability checks.
- Timely closure of all raised non-conformances with supporting evidence.
- Accurate, on-time submission of reports (daily, weekly, audit summaries).
- Number of staff trained/coached and effectiveness of training.
- Compliance rate with HACCP/GHP/GEMBA walk inspections.
- Full participation in ICARE and food safety improvement activities.
- Maintenance of equipment calibration and verification schedules.
- Documentation and traceability completeness for all samples and records.
Qualifications
- Grade 12
- National diploma in Food Technology/Food safety
- HACCP Knowledge
- Full Competent in Microsoft Office
Experience
- 3 Year Experience
Skills
- Ability to conduct accurate quality checks.
- Accuracy of temperature checks and CCP recording.
- Basic knowledge of quality Processes.
Competencies:
- Ability to deliver appropriate information to the right people.
- Ability to communicate.
- Ability to do basic trainings.