POSITION SUMMARY
Function
Join our amazing team and present amazing experiences. We are recruiting for guest centric, dynamic, energetic individuals with a positive attitude. Reporting to the Food and Beverage Management, the successful candidate will be required to perform and offer guests a wide range of beverages and enhancing the guest experience, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.
Required Experience & Qualifications
- At least 1- 2 years experience in a similar role within a 5 star environment
- Competency of all relevant related skills
- Professional and friendly Disposition
- Be Guest Centric
- Ability to work within a pressurized environment
- Ability to use Initiative and be proactive and self-driven
- Ability to work without supervision and within a team
- Ability to manage and work with high volume work load
- Attention to detail pertaining to area of responsibility
- Required to work rostered shifts and irregular hours as per operational requirements
- Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
- Proficiency in English language
- Good communication and interpersonal skills
- Required to work rostered shifts and irregular hours as per operational requirements
- Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
Key Responsibilities
- Prepare cold and warm beverages alcoholic and non-alcoholic in accordance with menu ingredients
- Good knowledge of Coffee and other warm beverages
- Under the art of coffee making and also latte art etc.
- Under the correct milk temperature’s in order to froth the perfect froth for coffees
- Understand specialty coffees and how to make them
- Good understanding on how to use Coffee Machines and Coffee Grinders
- Passionate about Coffees and other warm beverages
- Provide exceptional guest services
- Conduct behavior of a professional nature at all times
- Ensure adherence to all Health and Safety practices and regulations
- Ensure compliance with relevant COVID practices and protocols
- Acknowledge and assist internal and external guest with respect
- Comply with hospitality best practices
- Ensure the work area and station is kept neat and tidy at all times
- Follow and comply with all required policies and procedures
- Ensure work station is prepped and ready for services timeously
- Perform other duties as and when required
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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