Vibrant, adventurous, authentic, passionate and inspiring? Raise your hand if that’s you. Freedom of Movement is currently hiring a Store Manager in our Stellenbosch store. Our stores are upbeat, and our business is growing! We are looking for someone with a can-do attitude, is dynamic, self-motivated and experienced retail professional who is passionate about delivering world class customer service and driving business growth.
Location: Stellenbosch, Western Cape.
Job Description:
What will you be responsible for?
- Foster a positive work environment and culture that encourages team collaboration, open communication and where all team members feel included, valued and motivated to give their best.
- Building effective relationships with store team, leaders and peers to develop a high performing team.
- Manage and develop the store team through weekly performance discussions, on the job coaching and training, providing performance recognition, and managing poor work performance where necessary.
- Driving sales and profits by motivating the store team to meet sales objectives through the training and mentoring of staff.
- Ensuring that the store consistently achieves or exceeds KPIs and profitability goals.
- Guarantee high standards of customer experience within the store in accordance with FOM mission and customer service standards.
- Undertaking store administration duties such as staff scheduling and keeping filling up to date.
- Monitoring stock levels and ordering items from the warehouse when necessary.
- Ensure that visual merchandise standards are maintained to create an extraordinary shopping experience for our customers.
- Implement, manage and monitor loss prevention strategies, training and creating awareness amongst store team.
- Ensuring store compliance with health and safety regulations.
- Maintain world class store standards and visual merchandising as per the FOM visual merchandising guidelines.
- Cost management by effectively managing store budgets and expenses.
- Resolve customer complaints in a timely and professional manner.
What you bring
- Grade 12 or equivalent qualification.
- 3+ years of retail or equivalent management experience.
- Have the ability to promote sales and overall profitability goals.
- A strong ability to plan, lead, organise and control.
- Being committed to building a strong competent team who will be dedicated to providing an excellent customer experience.
- Love working with people and commit to creating a positive and energetic culture.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Have the ability to work in a fast-paced and dynamic environment.
- Sound PC-skills, MS-office Knowledge, and Outlook.
- Flexibility to work long hours, weekends, public holidays and over the festive season.
If you are interested in this amazing opportunity please submit an updated CV.
By applying for this position, you consent to the processing of your personal information by Freedom Of Movement for recruitment purposes. Your information will be treated as confidential and used only for the purposes of the selection process.
What we offer
At Freedom of Movement, our mission is to be known as an inspirational and conscious South African brand that connects intimately with our customers by constantly delivering authentic lifestyle products of superior quality. Working for Freedom of Movement means a fantastic position in an aspirational South African brand, where we inspire all personnel to create their own destiny and live their lives with true FREEDOM OF MOVEMENT: the Freedom to dream | the Freedom to create | the Freedom to move. You will be working in an environment with plenty of development opportunities, new experiences and improve skill sets. You will be given the freedom to positively contribute and share in growing our business. Our unique culture - "Uhambo" translates to “journey” in Zulu as well as Xhosa. Uhambo implies an adventure or purposeful movement, overcoming challenges and obstacles during the journey. It encapsulates the essence of seeking new experiences, encountering different cultures and stepping out of one’s comfort zone to embark on an inspirational expedition. At Freedom of Movement, we believe that Uhambo personifies our Culture which is centered around teamwork, where we create an environment that fosters resilience, adaptability, and continuous improvement. Together we passionately work towards inspiring, fostering a culture of innovation, and delivering products and service of superior quality. Uhambo - “together we move to inspire”
Job Types: Full-time, Permanent
Application Question(s):
- Are you able to work long hours, weekends, public holidays and over the festive season?
Education:
- High School (matric) (Required)
Experience:
- retail or equivalent management : 3 years (Preferred)
Work Location: In person
Application Deadline: 2025/06/21