Job Description
The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses
Key Responsibilities
Recruiting, training, supervising and appraising staff. Managing staff Managing budgets (P&L, Payroll) Maintaining statistical and financial records (Daily, weekly and monthly administration) Dealing with customer queries and complaints. Maximising profitability and setting/meeting sales targets, including motivating staff to do so. Visual Merchandising & Housekeeping Inventory Management (Stock Management) Ensure store equipment is secured and accounted for Maintenance of health & safety environment for customers and The Crew Understand store daily/weekly/monthly sales targets Produce a store specific action plan to minimise stock loss
Qualifications
Grade 12
Knowledge, Skills and Experience
Grade 12 At least 1-2 years management experience in similar environment Computer literate Work well under pressure & Resilient Team Player Leadership and Staff Management skills , Good communication skills Business Sense, Good attention to detail and accuracy of work Good time management Resourcefulness & Problem solving capabilities Customer service Orientated Building and maintaining relationships Confidence and decisiveness Passionate about the brand Social-media savvy Fashionable