Key Responsibility Areas:
- Take direct responsibility for the profitability of the store by ensuring the set targets are met
- Ensure staff are taught correct sales procedure and have a good knowledge of the product
- Maintain a high level of customer service
- Assist customers and provide information
- Ensure complaints from customers are resolved quickly
- Inform staff of new lines and any changes to the prices
- Manage staff rosters
- Coordinate and conduct stock take
- Keep and analyse records of sales figures and financial transactions, inclusive of filing.
- Implement and oversee security procedures
- Manage staff when necessary
Experience and Qualifications:
- Matric
- 4 - 5 years’ experience in Furniture Retail environment, 3 of which in a must be in a Managerial/Supervisory role
- Industrial Relations experience
Skills:
- Planning, organisational and time management ability
- Good Leadership skills
- Good communication skills
- Good knowledge of Sales Techniques
- Computer literate
- Accuracy and attention to detail
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
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Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?