Student Adviser

Job Overview

Student Adviser position available in Cape Town.

Makes personal efforts and coordinates with all necessary entities to get interested applicants (leads) through a positive experience in the most efficient way (without sacrificing quality of service), and converts as many of them possible to registered students, while binding them to one or more of the offered degrees and certificates.

Duties and Responsibilities:

• Follow supervisor’s instructions
• Follow the procedures and all the steps in the right order of the qualification process
• Call/email applicants to assist them with the qualification process
• Use and update the CRM to enter all applicant related information, book appointments,
  send emails with appropriate template, create yellow notes, update the bulletin board
• Process documents, forms and applications

Requirements:

• Bachelor’s degree
• Persuasiveness
• Computer skills
• Verbal and written communication skills
• Customer service orientation
• Organizational skills
• Attention to detail
• Judgement