About Us
We are currently looking for a Supervisor who will maintain operations standards of the kitchen including stock, cash and staff levels.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
Main Responsibilities:
- Take full responsibility and supervisory of this contract
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line/within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
- Proactively manage the Q-pro & OSHACT compliance of this unit
- Ensure that tills and cash ups are running smoothly
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food/Chef skills and background
Qualifications
- Relevant tertiary qualification and/or equivalent level of competence
- Minimum of 3 years supervisory experience
- Standalone person on site
- Able to think on your feet
- Previous experience within a similar corporate environment
- Able to work shifts when required
- Strong in kitchen and functions