Job Description
- Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
- Establish parts required for service/repair to be performed and ensured correct parts are ordered
- Report to n promptly on any additional work required
- Obtain authorization prior to carrying out any additional work
- Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
- Obtain technical information from Service Foreman on problem jobs
- Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
- Adhere to laid down workshop policies and procedures
- Note the description of all work performed on the back of Repair Order if required
- Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
- All warranty replaced parts to be tagged according to laid down rules, and handed to Parts department
- Ensure all oils and parts used are booked out on Repair Order
- Ensure vehicle is kept as clean as possible, and use all protective items supplied
- Ensure work bay is kept safe, clean and tidy
- Ensure time started and completed are entered on Repair Order (Clocking)
- Report any faulty and / or broken equipment is reported to management
- Ensure all special tools and equipment are used with utmost care
- To possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Ensure a neat appearance at all times - overalls to be changed after heavy repairs
- Maintain cordial relationship with workshop staff
- Training as per HQS Requirements
- Standby and after hours servicing as per Service Foreman arrangements
Accept responsibility for apprentices/helpers and impart through training/explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems
Position Overview
Motus Mercedes Benz - Bryanston currently has a vacancy for a Specialist - Systems Technician, reporting to the Service Manager.
The primary purpose of this position is to repair cars to dealer/distributor's standards and specifications in the most productive way.
As a technician you are responsible for performing all kinds of service operations, defined assembly operations and maintenance repairs with the highest level of quality and efficiency.
Specific Role Responsibilities
- Ensure all special tools and equipment are used with utmost care
- To possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Ensure a neat appearance at all times - overalls to be changed after heavy repairs
- Maintain cordial relationship with workshop staff
- Standby and after hours servicing as per Service Foreman arrangements
Qualifications and Experience
- Matric
- Trade certificate.
- Three-years experience on Mercedes-Benz products COMPULSORY
- MUST BE SYSTEMS CERTIFIED WITH MERCEDES BENZ OF SOUTH AFRICA
- Clear Criminal Record
- A Valid Driver’s License C1, EC will be an added advantage
Skills and Personal Attributes
- Problem Solving
- Attention to detail
- Customer focused
- Interpersonal
- Practical management skills