Job Overview
Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, 3 Simmonds Street
Job Type: Full-time
Job Ref ID: 80383429A-0001
Date Posted: 7/17/2025

Job Description

To create and oversee an enhanced personalised and professional collections process for an array of clients, to ensure a consistent service delivery experience to all clients.

Qualifications
Completed Matric
Diploma in Banking

Experience

5-7 years Inbound and Outbound contact center experience – across early, late and legal collections. Leadership experience.
Additional Information

Behavioral Competencies

Convincing People
Empowering Individuals
Examining Information
Exploring Possibilities
Interacting with People

Technical Competencies

Active Listening
Call Reporting
Contact Centre Customer Relationship Management
Difficult Calls Management
Electronic Communications & Devices

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za